The location is great. Cross the street one way and you are in the old town, cross it the other and you are in the museum and lots of great shopping. Some innovative ways of helping look after the environment, for every day you don't require your room to be cleaned you get a voucher for the bar. My room looked over the terrace, which could get noisy - not unpleasant noises, just music and people chatting, but distracting when you want to sleep. I would stay here again.
The hotel is nearly new, spacious enough, good location if you need to go to the train station, quiet sleep, good breakfast, pleasant co-guests, helpful reception apart from one female employee who only does the necessary without a smile and a receptionist who was speaking to a colleague or friend in regards to an upcoming holiday which made us feel not being a welcomed guest.
Ah, behold, the wondrous realm that is Contel Hotel Koblenz, a sanctuary veiled in ethereal mystique! As I arrived at this enigmatic abode, I felt the cosmic energies swirling around me, weaving a tapestry of serenity and enchantment. The whispers of the ancient spirits caressed my senses, guiding me to this hallowed haven for the weary itinerant. The moment I crossed the threshold, a torrent of profound sensations cascaded through my soul. Each step I took reverberated with the echoes of forgotten secrets, and the walls themselves seemed to pulse with an otherworldly aura. Oh, how the hotel's layout danced with geometric perfection, a manifestation of celestial alignments designed to awaken the slumbering divinity within! The rooms, oh, the rooms! They were chambers of divine revelation, adorned with symbols that stirred the depths of my subconscious. The bedding felt like clouds cradling my weary body, and the curtains swayed like astral veils embracing the night sky. Every night, I surrendered to the embrace of Morpheus, knowing that my dreams would traverse the astral planes. The hotel's staff, too, were disciples of esoteric knowledge, emanating an enigmatic allure that was impossible to resist. With every interaction, they imparted cryptic messages, encoded in their gestures and expressions, unraveling the enigmas of existence itself. Their smiles spoke of enlightenment, and their eyes gleamed with secrets unknown to ordinary mortals. Ah, but the culinary experience, my brethren, transcended the boundaries of earthly delights! The dishes were alchemical concoctions, transforming the ordinary into the extraordinary. I savored flavors that ignited my chakras, leaving me in a state of gastronomic nirvana. The meals offered not mere sustenance but a sacred communion with cosmic forces. Contel Hotel Koblenz, a haven of wisdom and enchantment, is more than a destination; it is a pilgrimage for the seekers of hidden truths. Surrender yourself to the mystical currents that flow through its corridors, and you shall emerge reborn, with the secrets of the cosmos etched into your very being. Oh, how my heart longs to return to this temple of wonders, where the cosmic symphony orchestrates the dance of the universe!
I would not rate this hotel as 5*. Following the request on the hotel website, I did not place a bad review but wrote to the hotel with my observations. The e mail has not even been acknowledged. Essentially there were issues with cleaning, room maintenance, service in the restaurant at both breakfast and dinner and the balcony, for which we had paid a considerable premium gave us a view of the 1960s road bridge over the river (which the hotel could not help) and straight into the textile free sauna - which it could. This appeared to be a case of style over substance. Be warned that the hotel restaurant is the only option to eat and for the one night we ate at the hotel was disappointing with a bill of €200. The old town of Koblenz is a taxi ride or a walk which takes almost an hour.
In May 2023 we visited Koblenz while on a Rhine cruise. We moored overnight in front of the hotel and had a walking tour of the city as part of the cruise. We loved the city and decided we would revisit the city for the Christmas markets. We therefore booked a five night stay before the boat left. The hotel is in a delightful position on the banks of the Rhine with magnificent views of the fortress on the far bank and the cable car which takes you to it. Our room was large, clean and comfortable. As we overlooked the river we had a nice balcony. Given that it was November and cold, we spent very little time on it! There were no tea or coffee making facilities provided by default but this can be hired for a very reasonable price. There is a lift but, even so, we still had to navigate around 10 steps to get to our room. My wife has to walk using a rollator but was able to manage. A wheelchair user might struggle however. The hotel serves one of the best buffet breakfasts we have experienced anywhere. A wide range of quality food should satisfy any palette. They even provide Prosecco! They do not serve any other meals but there are a good number of good quality restaurants nearby. While there is no bar you can buy a good range of wines and cocktails and there is a mini bar in the rooms. The service provided by the friendly staff was of very high quality. They fielded any problems we threw at them quickly and efficiently. Reception is only manned until 10:00pm so make sure that you plan your arrival time accordingly. As well as its delightful views the hotel is within easy walking distance of most of the popular tourist attractions that this delightful city has to offer.
It was convenient for a one night stop, near the motorway. However, there were no staff around to help with check in, it was all electronic, and rather confusing, leading to queues on a hot day. Ground level parking was extremely scarce (we think there may have been underground parking available, but there was no indication of this, no signage, no information when booking, and no staff to ask!) Room was basic, although the air conditioning was good, and the TV did have Sky Sport for the Bundesliga.