When I entered the room, I put a comforter from home on the bed, covered all carpet with waterproof pads, used a ”fencing” to prevent my 2 dogs from being able to even get near the bed and they slept in their crates. We were only there to sleep and nothing else as we left before 7 every morning and back at bed time. The first morning I had a shower and water got on the bathroom floor. I wiped it up with a towel and it was black. That day I went to the store and purchased Lysol wipes and cleaned the bathroom floor that night. We found two bobby pins, a hair elastic and a ball of human hair. The pillow smelled like ”sardines”. When we checked out, I made sure I mentioned it to the desk clerk so that she would make sure that it was cleaned a bit better. (Never mind no internet and TV was grainy and old but we didn't care as we weren't there much). Low and behold I get a call on the day of checkout that they are keeping my $200 deposit (I had already paid a $50 pet fee!). They sent me a picture of a couple hairs on the white sheet. Nothing else to justify these ”damages” and reason for keeping the deposit! I sent pictures of all of the stuff that I used to protect their room. Denied the refund! Read the reviews and notice that this is the experience of many people on here.
とても良い
96レビュー