Nothing fancy, nothing unnecessary in the room, but a few more towels could have been better. Very clean rooms. I didn't have the breakfast, but checked it and seen that it is just like the rooms, nothing fancy nothing much. The downside of the hotel is that it is not that close to the city center, I was expecting it to be at the heart of the city. And if it was, it could have been a perfect choice. But it is still worth the money.
Ich habe vom 28.02. auf den 01.03.23 in Zimmer 215 übernachtet. Der Checkin verlief schnell und freundlich. Leider erhielt ich die falsche Information bezüglich der Sauna- diese sollte bereits (15:30 Uhr) geöffnet sein. Als ich gegen kurz nach 17:00 Uhr in die Sauna wollte, heizte diese gerade erst auf. Das Zimmer war sauber und modern. Allerdings, bauartbedingt, sehr klein. Besonders das Badezimmer ist mini und bietet kaum Abstellflächen. Das WLAN ist recht stabil, stößt aber scheinbar Abends an seine Kapazitäten. Da dieses Zimmer zur Eingangsseite/ Straßenseite/ Parkplatzseite liegt, war es in den Morgenstunden recht laut - aber mit Ohropax konnte das Fenster geöffnet bleiben. An der Sauberkeit gibt es nichts auszusetzen. Leider fehltem dem TV viele TV Programme. Der Fitness-/ Saunabereich wirkt dagegen etwas lieblos und ist zudem nicht voneinander getrennt. Insgesamt ist der Bereich etwas in die Jahre gekommen. Das Abendessen war leider eine Katastrophe. Ich bestellte die knusprige Maispoulardenbrust auf Kirschtomatengemüse und Rösti. Erhalten habe ich eine trockene Poularde, ohne Knusperhaut und fettigen Reibekuchen. Ich habe nur etwas von der Poularde gegessen und den Teller zurückgehen lassen. Dies wurde vom Service zwar entschuldigt- mehr aber auch nicht. Beim bezahlen wurde der volle Preis von €17,50 berechnet. Auf Nachfrage, ob das ernst gemeint sei, erhielt ich nur JA als Antwort. Da ich, als Platin-Member bei Hotmiles, regelmäßig in H Hotels übernachte, kann ich sagen, dass die Küchenleistung in Brühl bisher am schlechtesten aller von mir besuchten H Hotels ist. Es gab nicht einmal die sonst üblichen Brottaler mit Dipps. Das Frühstück entsprach dem typischen H Hotels Standard und war gut. Schade nur, dass die Säfte aus Konzentrat und Wasser bestehen. Ich würde dieses Hotel wieder auswählen, allerdings einen großen Bogen um das Abendessen und den unkulanten Service dort machen.
Our honeymoon trip took us here for the first night. We wanted to stop in Cologne to see some sights the next morning, This was a perfect location just off the motorway, and only 20 minutes back in to Cologne. When we arrived, the staff member that saw us in was pleasant, satisfactory English, but seemed to lack any personality, like she was bored. The restaurant in the hotel was closed when we arrived, when we queried this, we were told its a breakfast only facility. I asked for some recommendations for the local area to get some dinner, I was handed an A4 sheet with multiple eateries. My Wife and I like to read some reviews before going, and found only a couple out of the whole list was on Google or Trip Advisor, so not the most helpful. OK if your not bothered though. Dimitri Grill up the road, about 20 minute walk, I highly recommend this place! (Reviewed separately) The room was pleasant, odd shape, clean and comfortable. It had a safe, sofa and chairs, bed was hard, which was nice. The shower was amazing, could have stayed in there all day. The room however was only made up for one person, we had to call down to get more bedding and towels. These turned out to be single duvets only. The hotel don't stock double or king, only singles. There was a coffee and tea facilities however the kettle is only useable under the wall mounted TV, so the steam and heat goes in to the TV, the coffee was not nice at all, and again was only made up to be enough for one. Car park was odd, its free to get in with a barrier that goes up automatically when you move towards it, however to get you need a token from reception to leave. The staff did remind us of this, however there was no check on if we were guests or not. If your a light sleeper due to light, take an eye mask as the curtains are as thin as cotton. If your looking for a pamper, or some fluffy stuff, this is not the hotel. This is purely a business hotel, or a bed and go kind of hotel.
TThành Trung TrầnHygien, room, bed, quietness everything was great except that I got this problem with the receptionists. So I did explain to all the receptionist (that I saw-because I understand they work in shifts) that I lost 2 luggages due to the airline's mistake and airline will send them to this hostel where I would be staying (for 1 night only). I explained that if someone sent luggages here, please tell me asap because I needed to catch a train to Amsterdam the nextday noon. Imagine 35kg of personal belongs just dissapeared, I didnt have toothbrush, clean clothings.... I reminded them everything 3-4 hours when I saw a receptionist. After almost 27 hours of waiting in worry (which made me cannot enjoy the city), I talked to one receptionist to please check 1 more time becauze the airlines mailed me that they did send to the hostel at 4:30pm in the day I checked-in hostel, (only 4-5 hours after my flight time), she let me go it the luggage room and my luggages were there the whole time! So I waited in pain for 22 hours for nothing. I think it would be a bit obvious when 1 guy in delivery company uniform went in with 2 luggages and said ”this is from one of your customer.” But the receptionist just forgot it quickly and didnt tell me. I had to change a lot of my plan and I was feeling terible and stressful with the waiting and fear of lost luggages.
Beside that, the condition of rooms, facilities, warm water, sound proof windows were great.
ゲゲストI stayed for 2 nights on a trip through Europe. The hotel is centrally located, just a few minutes walk from the beautiful Cologne Cathedral. What I liked: The great location. The friendly staff. Exceptionally clean. Great Breakfast with lots on offer. Easily accessible. The bed was comfortable. What I didn’t like: The room I was given was tiny with no window. It was so so hot and sadly that affected my sleep. The room had air conditioning but it didn’t work and just circulated hot air. However, the kind man on reception offered me another room, but I was already settled and for such a short stay didn’t want to pack everything up again. Regardless of that, I’d be happy to stay here again and the price I paid was incredibly reasonable, being so close to the centre of the city.