We stayed in this lovely hotel for 4 nights. All the staff at the reception counter were very responsive and helpful. In particular, Miss Zhou went out of her way to help us book our hailing rides to the tourist attractions. Another staff assisted us to retrieve a parcel that was sent from Lijiang. When our room had issues to be solved, the staff and the manager (Ms Pang) would personally attend to the problem in our room. Thank you for a memorable stay at your hotel!
One of the best rooms we had in china. Nice bathrooms. Very nice view. Excellent english speaking service. The ventilation in the bathroom could be better, it takes long to renew the air.