Had a wonderful stay! The place was spotless, cozy, and exactly as described. My kids truly enjoyed the window that can see all the fishes and turtles..worth every penny.. Would definitely stay again!
The room was quite spacious and clean. The hotel was also located near some great photo spots. There were many beautiful cafes nearby. I thought the hotel had a swimming pool, but it turns out the pool is only available for certain room types.However, it's too cold for swimming 😄. A shuttle car was available to pick you to and from the hotel and the gate . Breakfast at the hotel had two options: Chinese rice noodles and Western Spaghetti & Omelette, and they were tasty. The housekeeper Xiao Luo and Fei Fei are very helpful Xixi in explaining via WeChat as we don't understand Chinese.
Really enjoyed our stay here. The hotel is clean, beautiful, and has a very nice aesthetic. I especially liked the interior design — everything feels well thought out and comfortable.
The service was also one of the highlights of our stay. Special mention to our hotel butler, **Xiao Zhang**, who was really attentive and helpful throughout. He checked in with us every day, was always quick to respond, and made sure we had everything we needed. You can really tell that he genuinely cares about making guests feel comfortable.
The staff here are all very service-oriented and friendly. They were always polite and attentive without feeling over the top, which made the whole stay very pleasant.
Overall, a really lovely experience. The hotel is beautiful, but it was the warm and thoughtful service, especially from Xiao Zhang, that made our stay memorable. Would definitely stay here again.
Room was spacious and comfortable. Have heater so you wouldn’t feel cold. Hosts were so friendly and even helped to carry our luggages. We inform the host that we will arrive late at night and was informed back that there will be someone waiting for us to come. Location was superb, in front of erhai lake and very accessible. We had a really great time here. Will come here again. Thank you so much once again
The room was big and spacious .. the view was so
Pretty.. the staff are all very helpful.. they help us to bring our luggage to level 3 and also introduce u on where to go in Dali … you can also have afternoon tea in the hotel as well :)