This is my favorite hotel when I’m traveling. I have family in North Carolina, Georgia, and Florida and this is always my pit stop traveling to and from Maryland. YES… the bed and pillows are heavenly soft. YES…the rooms and bathrooms are clean. But what sets them apart is the EXCEPTIONAL customer service they have. I have great conversations with everyone!!! I always catch Ms Barbara (Babs) during the overnight shift. This time I was driving at night and it was dark, cold, and rainy. Ms Barbara’s warm welcome and great conversation made me feel like I was already home. I didn’t get a chance to get breakfast this time and I was upset at myself because breakfast is soooo good. Like so so so good. One time I was there and breakfast was over but Ms. Leanne was sooo sweet and made me eggs, bacon, and maple smoked sausage and told me to make a pumpkin spice waffle. I didn’t even ask, she insisted she gets me something to eat Today during check out, the front desk rep, Sandra and Jamie must have sensed I didn’t get breakfast and kindly gave me a to go bag with an apple and a bagel plus great conversation. I honestly didn’t want to leave I love this place. Sorry for the long review.
67レビュー