投稿日:2024年10月19日|スタンダード キングルーム
ゲスト
立地は良く、教会が見えます。駅まではタクシーで10ゲル、地下鉄は通りの向かい側にあります。
朝食はまあまあで、教会を見ながら食事ができて良かったです。
他のレストランは考えない方がいいでしょう。コスパはあまり良くありません。
ホテルは比較的新しいので、ホルムアルデヒドの臭いがまだ残っていますが、コスパは良く、泊まる価値はあります。隣にあるポークロールのファストフード店は美味しいのですが、行列が長いです。
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最低料金(1泊):14,989円
投稿日:2025年10月22日
Tugrnv.ol
We spent in this hotel last 2 days of our trip. Amazing spa, good gym and room we had. The most important thing I want to share that this hotel has the best hospitality I’ve ever had in Tbilisi. If we needed smth they did it immediately. And in our last day we had 10 more hour before the flight and hotel allowed led to leave our luggage in storage. That’s a good point from their side.
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最低料金(1泊):10,553円
投稿日:2026年6月23日
Di Марсело•Номер не такой большой / нету даже холодильника ( странно)
•Нету шкафа - только крючки у входа
Зубные щетки с пастой нужно просить , хотя это особенность страны может быть - потому что уже во втором отели Грузии такая ситуация
•Завтраки очень очень скудные прям
•Просто хорошие видовые характеристики к номера если у вас вид в сторону реки и с последнего этажа ( с терассы )
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最低料金(1泊):11,394円
投稿日:2026年6月29日
ゲスト
Positive aspects:
The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available.
Breakfast is quite basic, but all items are fresh.
I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient.
1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay.
I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay.
2/ Security issue (a nightmare at night):
At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space.
Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early.
3/ Staff response (dismissive and unhelpful):
In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.”
This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake.
Conclusion:
This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay.
I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.
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最低料金(1泊):8,989円