ダーバンのジム付きホテル

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi

I went with my fiance to celebrate my birthday with her the sea breeze is amazing it's breath of fresh air they even have the gym inside I just love the experience the food is amazing also the house keeping service is a top notch I love that it's only few meters away to the beach

素晴らしい場所、素晴らしい朝食の選択と彼らは素晴らしいリラックスしたスパを持っています。私たちはビーチビューを持っていました。それをとても良くします。

Great employees who takes pride in their work and provide superior service and experience to the guests. The location of the hotel is closer to my areas where I was doing business and easy access to many interesting destinations within Durban Central. I would not hesitate to recommend to family and friends also colleagues.

I first stayed here in 2013. I revisited this hotel in 2022 as I needed a last minute accommodation to attend a colleagues wedding. I was surprised to find that hotel hasn't changed much. We booked family room, we had a beautiful view of pier though, staff was friendly. However we were cautious not to walk around freely in the area as it's been known to be in an unsafe area. As soon as you step out of the building or even cross the street, you're in an unsafe zone. Even in daylight you aren't safe there. Food was good but limited for vegatarians. Breakfast packs are provided on checkout, which is ideal for those returning to work that day. No candles and matches in rooms and this is concerning during loadshedding or power outages. Hotel is currently upgrading their parking but still hotel is placed in an unsafe area so one needs to be cautious.

良い！クラスで最高のホテル、近所はとても安全で、ファーストフード、中華料理と西洋料理があり、ビーチはとても美しいですが、少し高価ですが、それだけの価値があり、5つ星を体験する価値があります

What an elegant hotel. Beautiful spacious rooms, the staff is attentive and friendly. There’s a lot of restaurants around the hotel to choose from, the ocean is within a walking distance. I’ll definitely stay here next time I’m in Durban!