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Hotel Renest, Haridwar – Review (Stay: 11th to 12th December 2024) My stay at Hotel Renest, Haridwar, was exceptional. From check-in to check-out, the process was seamless, with outstanding hospitality throughout. The staff was courteous, professional, and attentive, enhancing the overall experience. Both breakfast and dinner were highlights, offering a diverse and delicious buffet with excellent food quality. The rooms and washrooms were spotless, spacious, and well-maintained, creating a relaxing and comfortable ambiance. I highly recommend Hotel Renest for its perfect blend of comfort, cleanliness, and exceptional service. It’s an ideal choice for both leisure and business stays. I would gladly return.

I recently stayed at this hotel after reading some positive reviews, but unfortunately, my experience revealed another side entirely. There are several areas where the hotel needs immediate improvement. Firstly, the basic infrastructure is concerning. Water from the bathroom leaked into the room, which made my stay extremely uncomfortable. This is an issue that should not exist in any hospitality establishment. Secondly, the breakfast service was far from satisfactory. The options were limited, and the overall quality was disappointing. It felt like no effort had been made to provide a decent start to the day. Another major issue was the lack of staff presence. Throughout my stay, it was rare to see staff members available to assist. It’s clear the hotel is understaffed, and those present appeared untrained. As guests, we expect service, not to handle things on our own. I intended to raise these concerns with the manager, but they were unavailable during my entire stay. Due to the combination of these issues, I had no choice but to check out after just one day. This hotel has potential, but significant changes are needed to meet the standards travellers expect. Improvements in maintenance, staffing, and service quality are essential to make this a worthwhile place to stay.

Staying at the Renest was a memorable and nice experience. Property is a class apart. Well maintained, ample parking space, neat & clean rooms, beautiful restaurant and exceptionally good service. Highly recommended to people travelling to Haridwar! We would like to applaud and appreciate the efforts of the General Manager, Pankaj Maithani and his team including Vikas, Shammi and the entire team at the restaurant, house keeping, front office etc.. for delivering the best of the services at a pretty reasonable price. Grateful to Rai Saheb for his farsightedness to offer such an exceptional level of hospitality at an affordable cost. He is a visionary indeed.

I had stay at Renest hotel haridar. Very beautiful property in haridwar…. Food and service was very 👍🏻 Good….. Staff is very friendly and helpful….. Always service with smile face 😀….. Specially Thank to mr.SAMMI for great service…………🙏🏻

Had a very normal stay, Restaurant 1 /5, Stay 3/5, Rooms 3/5, Ambiance 2/5, Amenities 2/5, Room Service 3/5 We stayed for 2 nights, we had 3 rooms. 1 Canary and 2 Sparrow rooms. Canary room had a good balcony. No drinking water available in rooms during checkin. Between approximately 70-80 guests they hardly had 3 people serving them creating chaos. Didnt receive food for 1 hour as they had forgot our order. Aslo serving repeat rotis took them 15+ mins each time leaving parents with cold sabji each time. No comb / dental kit present in bathrooms. When you order outside food through Zomato to be consumed in your rooms they deny it to be received. I had to fight my way out, firstly they didnt prepare our food on time for 90 minutes in hotels resturant and I had to leave with empty stomach and when we ordered from outside they denying it to be received. Next things they have not advertised so its not a wrong thing from their side but just for peoples info this hotel doesnt have a SPA or Swimming Pool or Kids Play area. Room service was good though, boys used to run around and get things delivered in time. For Laundry service : Pickup is in morning and delivery in evening, so you if you checkin in afternoon and expect things to get by evening it wont be possible. Again it's their standard rule so can't comment on this - this piece of info too is just for peoples info,. Rooms were clean. Property too was clean. A bit older property hence you wont find superb ambiance, a normal older hotel kind of feeling you should have. Overall I would rate it 2 out of 5. Price was it was ok, food taste too was ok.

We booked a two-day stay at Renest Haridwar and ended up leaving after just one day due to the horrible condition of our room and the unprofessional behavior of the management. From the moment we entered the room, it was clear that cleanliness was not a priority. The room was dirty, and the linens were so bad that we were uncomfortable even using them. Also, the hot water was not working in our room and we were told that it happens. It’s astonishing that a hotel claiming to offer quality service would neglect such basic standards of hygiene. Our issues were not just with the room and toilet but also with the management’s attitude. When we expressed our dissatisfaction and requested a refund for the second night (since we were checking out early), they flat-out refused. They wouldn’t even consider adjusting the food bill with the unused room rent. The General Manager was rude and indifferent, showing no concern for why we were leaving early or for the condition of the room. If you're looking for a pleasant, clean, and hospitable stay in Haridwar, do yourself a favor and avoid Renest Haridwar. This was one of the worst hotel experiences we’ve had, and we will not be returning.