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I’ll be honest, I expected much more from this Quest after reading the reviews here on Tripadvisor. However, expectations were not met. I paid $400 for a one night stay here (2 bedroom, 2 bathroom unit on the ground floor, literally at the front entrance of the apartment and next to the reception area). Car park was not even included, which cost $15 a night extra. The apartment was very dated. The carpets were not clean and truly, I think they need to be changed. The occasional furnitures felt like an afterthought in the apartment, and the sofas were, you guess it, not the cleanest, and should be changed too in my opinion. The TV was placed in such a way that we had to move the sofa to face the TV - truly bizarre. The bathrooms were really dated and one of the toilet seat’s soft close mechanism was broken. The apartment was nowhere being modern/luxurious and I would say it is very basic. However, they are clearly not charging you at a basic rate for their units. Something is clearly not adding up here. On a positive note, the location of the apartment is such that it is within walking distance to a lot of good eateries.

Due to a family emergency I stayed here three nights at short notice - lucky to get a room as it is in high demand. The executive studios are good-sized and clean, with new appliances, air conditioning and large TV with access to Sky plus personally-subscribed providers like Netflix etc. Reception very accessible, and from conversations I learned the proprietor has a lot of international experience running high end accommodation. Free parking, and literally across the road from Tauranga Hospital's main entrance. The CBD is a few minutes' drive away, supermarket and eateries within walking distance. I wouldn't hesitate to stay here again - terrific

We stayed 1 night at this motel. The room looked like it had been renovated recently-ish. It was bright, simple and clean. The bathroom was quite good as it had a seperate room for the toilet. The motel had assigned parking. The parking spots were a bit small and I would be concerned if someone brought a big car to park there as they might find it difficult The squeeze around parked cars. Staff were friendly too.

長所: CBD の便利なロケーション、きちんとした、広とした、フレンドリーなスタッフ、無料駐車場。モーテルに車を置いて、夕食に行くためにすべてを歩くだけです。部屋には素敵なスパバスがあります。私は誤って携帯電話を置き去りにし、彼らはそれを私に送り返しました。欠点:一部のファミリールームは、ロック可能なドアで隣の部屋に接続されています。ドアは防音対策が施されていないため、隣人の大きないびきや咳が一晩中聞こえました。(別の滞在時に接続ドアがなかったのでこの問題はありませんでした)牛乳が必要な場合は、要求する必要があります。そうしないと、提供されません。問題はマイナーで、また泊まります。

My husband and I stayed here for 2 months last year, only now getting around to writing a review. Roger and Pah are extremely welcoming, and went out of their way, to make us feel comfortable. We were originally booked for a hotel, at the city centre, but had to change our plans, last minute, and our company booked us here. It turned out to be a much better choice. We could have walked to cbd, and did on days where we had no schedule. Good exercise. Short walking distance to 2 major grocery stores, which is fabulous, since I love to cook. Many fast food places, pizza place being the closest (half block away), walking distance. It turned out to be a better choice for us, as my husband is subject to sleeplessness, when traffic sounds are prevalent. Since we were here for 2 months, it was restfully quiet. We were swimming most days, and even when there were meetings being held, we were not disturbed by the traffic. We even borrowed the barbecue a few times, for sausage sizzles. Just lovely. We were treated like friends, and even the day we left, there were hugs all around, such a gorgeous couple. Their daughter is a lovely thing, great smile, smart as a whip, and hope to hear about her curing cancer, or saving the world someday. Roger, I have tried contacting you, but to no avail. You and Pah, and daughter, take care, have a lovely life, and maybe we will meet again someday...

Booked last minute as a birthday treat. Did not realise on booking that you had to check in before 6pm, I called at 5.55 to let them know we were 10 minutes alway but no answer. Arrived just after 6pm, had to call the after hours we were meet by a man, we had already prepaid the room which was $266 for a bottom floor, one bedroom apartment. He told us we needed to pay a bond which I assumed would be $50-$100. We had to pay a $250 bond upfront to stay here. That was our dinner and activities money for the night. So had to cancel our plans. The room was dated, there was no body/hair wash left. There was no milk in the fridge so couldn't make a hot drink. As others have mentioned there are signs all over the room about extra charges, if you ring them after 9pm for anything you will get charged, if you leave anything in the room you will be charged and even more unnecessary fees. Tiny rubbish bin. The room was a good size but the headboard on the double bed isn't attached so everytime you turn over it bangs and so when you are there for a child free night you can imagine how much it was banging. It was right next to the road and it was a raining miserable night and it was loud, cars driving past, people walking/running past you can hear everything, image it during the busy season. The noise from the above room you can here people walking around. We were quite disappointed so I had a look at the other reviews this morning and I really wish I had of read them before booking here :( On check out which you had to wait as they are only there at reception between 8.30-10am on weekends. I asked the man to refund my $250 bond and he said that he can't and it won't be refunded until about Tuesday but it can take 10 business days. We had said about the missing amenities and he didn't care. Then we asked about all the bad reviews and he started getting angry. My husband reliased we had left a bag in the room and wanted to go get it and as we were approaching the room my husband made a comment about no wonder you have so many bad reviews and he told my husband to shut his mouth and he locked the room door and said to get out! He was not going to allow us to go back into the room to get our things. And said to ring the police if we wanted our stuff back. By this stage my husband was really mad and I ended up needing to call the police so they could go get our stuff from the room. Our uber driver had shown up and manager/man on reception had disappeared and some other lady that was obviously to what was happening came out and I said can I just get the key and I'll go get our stuff since we don't actually have to check out until 10am and she was saying I can't, I don't know what is happening. A couple minutes later she comes back in with our bag and continued to argue. Even the uber driver heard it and he is a 70 year old man and he came in to the reception and said they should not of been treating customer how they treated us. I will be going to

The place is very accesible from state hiway and few blocks away from Bayfair mall. We did not expect that a motel could have been that complete. The check in was very smooth. The guy accompanied us to our room. The unit has 2 floors. Ground floor has 1 single bed, small receiving area and mini kitchen. Mini kitchen has cuttleries, kitchen utensils, pans and mini fridge. The toilet hAs bath tub and complete with toiletries. Queen size bed is uptairs. I must commend this has the most generous plug/ socket that we have ever stayed in! I think the entire unit has 5 x 2 plugs. Yehey!! Thats 10 gadgets or appliance at the same time. Lol. There is a heater panel as well but electric fan is provided too. We are delighted that we were able to use their heated pool After a tiring day from walking around. The check out was fast and easy too! Will recommend this motel to everyone who does not expect something grand and not fussy. We are happy to stay here again and again in the future