「Abbiamo soggiornato in questa struttura e, devo dire trattasi di un hotel a pochi passi da piazza Bra ove si trova l’Arena quindi, posizione eccellente. La struttura si presenta pulita sia nelle parti comuni che nella stanza, quest’ultima è risultata ampia con un bel bagno spazioso. L’accoglienza buona, personale reception professionale e disponibile. Servizio sala colazione…purtroppo devo dare un punto per non dare inclassificabile. Mancanza totale di organizzazione, manca un responsabile di sala che controlli l’operato degli addetti, affermo ciò in quanto mi sono capitati due episodi che non devono assolutamente accadere in un hotel di livello. In primis mi avvicino al buffet e, volendo prendere della frutta fresca noto che i recipienti dell’ ananas e anguria fresca sono vuoti, ciò non deve assolutamente succedere in quanto ancor prima che si svuoti completamente il recipiente deve essere sostituito con altro già pronto in cucina, dopo aver chiesto se fosse possibile avere detta frutta mi viene riferito che la stavano preparando, presumo siano andato a raccogliere la frutta in quanto il tutto è arrivato dopo buoni 15 minuti ma, non è tutto, chiedo ad un addetto di sala se fosse possibile avere un cucchiaino da caffè in quanto mancavano in entrambi i contenitori, l’affetto mi riferiva che avrebbe provveduto immediatamente ma, ha continuato a svolgere le sue mansioni alche’ dopo cinque minuti mi sono recato davanti l’ingresso della cucina chiedendo un cucchiaino, rimasti perplessi della mia richiesta verificavano la mancanza di dette posate e iniziava la ricerca della stoviglia, dopo un minuto scusandosi dicevano di averle dimenticate in lavastoviglie (la scusa è peggio dell’accusa). Sicuramente tutto ciò non sarebbe accaduto se ci fosse stata la presenza di un responsabile preparato per questo tipo di servizio. Purtroppo per errori di questo tipo l’intera struttura perde valore. Mi scuso per la lunghezza della recensione ma mi sembrava doveroso spiegare quanto accaduto affinché la direzione provveda a migliorare il servizio.」
「Avevo prenotato la solita camera matrimoniale al primo piano, ma quando sono arrivato in camera mi sono trovato i letti separati. Quindi sono ritornato in reception e mi hanno messo su una camera al 5 piano non all’altezza delle camere dei piani inferiori.」
「Good location. Near by Verona porta nuova station but a little bit far from downtown. We rent electric scooter to move around which helps our activities a lot.
All facilities were new and clean. All staff were kind and cheerful. I like this atmosphere.」
「ottimo hotel per una o due notti servizio navetta buono peccato per e dall' aereoporto non disponibile, le camere eccezionali grandi e lussuose il bagno pulito ben accessoriato peccato mancano gli accappatoi per la piscina comunque nel complesso tutto ok」
「Todo excelente, éramos dos personas, habitación muy correcta, desayuno bástante bueno, zona perfecta para visitar todo, a 50 metros de estación bus L026 hacia lago di garda, si volvemos nos alojaríamos nuevamente en éste hotel, otra cosa importante es que tienen guardaequipajes.」
匿匿名ユーザーThe bed & breakfast, the room, and the service all are top-notch.
BUT the location really is NOT the best especially if you’re traveling alone: 20+ minutes from old town by walking, didn’t feel safe to do the walk alone at night (even in the daylight I switched to the other side of the pedestrian walk to avoid crowds that made me feel uncomfortable). On Sunday, not many places opened for breakfast. If I’d visit Verona again, I’d stay in the old town.
PPei ShanAt first, I was hesitant to book this hotel because of the limited reviews. I wasn't sure whether to choose this one or another 4-star hotel, but in the end, I went with this hotel due to its proximity to the train station (1 km) and better rates. To my surprise, everything was great—the room was a good size and very clean. There's also an elevator to reach the rooms, so you don't have to worry about carrying your luggage up stairs. staff are friendly too , they will recommend you where to visit in Verona.
The downside, however, is that the room's soundproofing isn't very strong. I could hear people running or walking in the corridor outside. Additionally, the room key is a traditional key with a heavy keychain, rather than a key card. But it wasn't a major issue for me, as you can leave the key at the reception. The breakfast was decent for the price.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room