「Hotel incrível, nenhuma reclamação a fazer. Único ponto a se considerar, o que não é culpa do hotel, são os altos valores cobrados por taxistas na época de final de ano para ir do hotel até a praia, cerca de 300/400 pesos mexicanos, 17-22 dollares.」
「Estamos extremamente surpresos com Ana y Jose! Que hotel incrível! Instalações limpas e novas, chuveiro e cama perfeitos, WIFI rápido e com um staff gentil e educado.
Fomos de lua de mel e fomos extremamente bem tratados. Café da manha delicioso!」
「Beautifully designed boutique hotel.
Had a lovely large and clean room.
Swimming pool is gorgeous but could use a few scoops to remove the fallen leaves.
Staff shined bright by their absence, breakfast at 8.00 didn't happen but much later...
Beach club offer is not really free, and needs a self paid taxi service.
I ended up going to the beach on own regards.
The seaweed was huge, so all this together made me relocate to other places. Non refundable hotel so be aware!」
「I only stayed there for 2 nights, and I liked it! It’s a bit far from the beach, but the hotel has a nice pool where you can chill.
My room was also big and clean, so I felt comfortable there! And the staff was also so nice and helpful 🙏」
「When i made reservations trip.com charged while reservation.
When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com.
So after some hour they called said sorry we did wrong while you check out we will return money.
It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere ….」