「When i made reservations trip.com charged while reservation.
When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com.
So after some hour they called said sorry we did wrong while you check out we will return money.
It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere ….」
「Beautiful location right in front of the ocean. The staff was amazing, very helpful. The room was very clean. Overall, we had great time. The hotel is close to all the restaurants and even a cenote.」
「Amazing place. The location is great if you have a car or bike. I’m a hidden street super quiet. The pool is awesome. We got the room with walkout windows. Simply fantastic. I did not eat there but they have nice coffees.」
「Excelente servicio todo el personal muy amable instalaciones de primera habitación grandes y cómodas comida buen sabor lugar muy seguro muy recomendable」