My review is for the leisure centre, the sauna has not worked since last week, we had temperatures of up to minus 6 degrees last week so many people depend on the sauna especially during these periods the day it went down there was a sign put up that it would be repaired in 24 hours it was not and still has not been repaired. Then on top of that the steam rooms is also not working since yesterday. This would not be a problem only that it happens very regularly, the steam room did not work for at least 6 weeks before Christmas, There is no excuse for repair times to this length, I made a complaint in the leisure centre when the steam room was down before Christmas and there was no response, membership prices have gone up, service levels have dropped, I am a member of this club 10+ years and the way it is been run lately is absolutely terrible. I have no issue with the hotel never had a bad experience, the food and service is excellent, but the leisure centre is really letting the Greenhills hotel down, the members and also the guests that stay at the hotel.
とても良い
101レビュー