This hotel is a great base when visiting London. Only 5 min walk to Tottenham Hale rail and underground stations. On arrival to the hotel we were informed that both lifts were out-of-use and certain restrictions to the evening and breakfast menus. I will admit, this did initially cause concern. HOWEVER, the friendly, helpful and above all professional staff wholly made up for this. We were kept informed of ongoing issues during our 3 night stay and all the staff made huge efforts to minimise any impact where possible. Special recognition needs to go to Zena and Brandon. Not only helpful and friendly they freely offered advice about travelling to central London. Zena especially was cheerful and was able to answer all our enquiries, even that of our accompanying 11 year old, making her first visit very memorable.
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