Any faults with the premises are common to travelodges and should not be blamed on the staff, the manager in particular regularly goes above and beyond with limited manpower and resources. Corporate travelodge should fund regular deep cleaning and schedule more frequent maintenance and upgrades at all properties, after all they're still issuing key fobs and actual door keys into rooms that seem to have been last decorated circa 1992. These hotels are only worth staying in at dirt cheap rates because of the amazing staff and after a very cautious inspection. There are some mould issues because of the age of the installations, particularly in some bathrooms, as well as rust. Even the youngest housekeeper knew to check that the disabled alarm cord was fitted to the floor and there's provision for the HoH and Deaf. However because of the age, the accessible room still had a bath. Some breadth and turning issues with a power chair. There's no lift to the upstairs room and unless you've the auditory ability, patience, energy and time to persist with a national telephone line to specify your needs then it's very much a room lottery. (Their IT skills also evident in the fact that the link to cross post a review to TripAdvisor doesn't work either). The staff on-site will apologise profusely but again this could be easily handled by corporate in a more efficient manner, especially as many other chains manage to do so via email and directly to the specific hotel. Overall worth risking a biscuit for simply because of the manager and staff. To them, thank you. :)
良い
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