ゲゲストThe hotel and the staff were wonderful. The staff saw to your ever need, they constantly greeted you with a smile and a kins word.
The breakfast service was the most disappointing aspect of the hotel. The meal choices were so odd. We stayed for two 3 day stints (a total of six days), the breakfast was some sort of soup, either a sunny side up egg or a hard boiled egg; steamed rice; then what seemed like leftovers from dinner the night before - one morning it was chop suey (vegetables like broccoli, cauliflower; and carrots); another morning it was sardines, fish on cabbage; the only item that i would consider a breakfast food was their beef chorizo (but the beef chorizo was not tasty or seemingly fully cooked). I was surprised that there were no Filipino breakfast staples - tocino, longanisa, or even spam.
I would say the breakfast menu needs to be reviewed.
EEpistles of TobiI would like to express my disappointment regarding the service I experienced at the front desk. The male staff member was not attentive at all; when I asked him to ensure that my extension was updated, he assured me he would take care of it. However, around 12 noon the next day, I received a call on my mobile from the front desk while I was in a meeting, inquiring if I would be extending my stay.
Additionally, I noticed that during the night, the front desk staff appeared disengaged, busy playing on their phones while I was providing instructions. This level of service does not meet my expectations, and I hope improvements can be made to ensure better attentiveness and professionalism.
GUEST FIRST!
TTom&JeryNot as expected☺️ I ordered the food for the next morning, they said they didn't cook. When I woke up and ordered the food around 10am they said ordering is already closed when in their ads it says breakfast is from 8am-11am. Imagine how hungry I am because I arrived at almost 12 midnight. I didn't have food to eat. Also there was no mirror in the room to look at yourself. I just used my phone then😅Also there was no water in the morning so I left the room didn't took a bath. When the water came, it was so dirty that when I flushed the water the color was brownish. But I salute the receptionist in the evening for letting me borrow her charger and to the madam who let the electric fan faced me to feel cool while waiting for my grab taxi😍
ゲゲストThe views were amazing. I thought the food was really really good and it was also made for sharing, which was nice. We got the free breakfast every day and I thought the breakfast was really good compared to what I’ve had other places in the Philippines. The view for the pool special sunset was as good as one can expect. Will you ask for Safari service they were there in the instant to pick you up, so I am completely satisfied with the experience and I would recommend it to anybody.