ポンパノビーチの人気スパ付きホテル

Been here every February for a week over the last four years. Always had been a nice quiet place to enjoy a break with family, peaceful and restful. I will say the food and food service has really improved. However, the beach service has really changed. I am an early riser and head for morning beach and to set up for the day. New rule is that umbrellas are no longer included and are rented for $25 a day. Ok, I have skin cancer so I will pay. So when chairs we set up I tipped $30 for the beach attendant to help me chairs and asked for him to remember me when it was time for umbrellas. But I couldn’t get an umbrella and ended up having to chase him around the beach while he was in his ATV to plead to lay for one, ok.- said nothing but thank you. Then they brought out jet skis and placed them right in front of my chairs and the beach view. So I asked to move (I mean I didn’t fly to FL for a week for a view and gas’s smell coming off those jet skis). and got a lot of attitude. So $30 of tips and $25 umbrella. This is my view….(see pic). So later decide to go to pool cause disappointed with beach view ….and there are plates of food lying all over the pool deck, tables, chairs. Not to mention flies etc. we were there for three hours and no one cleared anything.