The hotel is overrated which increases expectations. In reality its an ok hotel (3 / 3.5 star). The beds are uncomfortable as well as the bath. Decoration is outdated and tacky. It's located in front of a police station so the sound of the sirens also doesn't help. Cleanliness is good.
Very classy. Very expensive but worth the expense. The hotel did a great job restoring the building. First, the front desk staff are simply amazing. It was our first international trip since covid, so I was nervous and tired. But, the front desk peeps were welcoming and soothing. Thank you for your effusive welcome. The room is cozy especially the bed. The bathroom is fairly large and very clean and comfortable. The resto has a stunning view of the river. I would have stayed there often except that I was avoiding food as I struggle with my weight. Overall, simply awesome!
Booked late for a business trip and most of Hamburg was booked up. This was the only hotel coming in at under £300. I was in a rush so booked it and hopped on my flight. When I arrived I quickly realised that what was booked was just a bed. There was a shared toilet / shower/ sink right at the end of the corridor - not convenient. I understand dynamic pricing, but this room needed capping at £100 max. I paid £230 per night for the most basic room I've ever stayed in. Would have been better staying in a hostel for £200 less.
We were traveling with 2 little dogs and due to the very hot weather needed a place with working AC. This location stated that all rooms had working AC however the AC was blowing hot air the whole time. We ended up needing to keep the large window open for some air but the street was so loud we barely slept. When confronted with the front desk they told us there was nothing they could do but give us 15euro refund for parking. When we went to get the refund the next morning the women was not told of the issue and was not kind about the refund, which was pretty lame for what we had booked. To note the bathroom door slams shut every time and won’t stay open thus not not child/ animal friendly as fingers can get squished.
IInspire55263610994Atractive Hotel close to Central Hamburg Personnel is a bit impersonal but not rude Rooms and suites are smaller than in pictures but are well furnished and have atractive and fresh decor Air conditioned is an issue here as there is lack of ventilation in rooms and the option of opening windows brings road noice Nice coffee / tea facility Nice breakfast but we had the same options for 11 days Nice lobby bar Lack of amenities that does not get restocked until you ask the house keeping In all we had a good and safe stay in this property