Me and mum stayed 13-17.10.23 on an Angela coach holiday trip. I Had read the reviews and was, to say the least, a bit worried but will always wait to see for myself. I’m not sure why people have put such negative reviews. We had tea and coffee on arrival, our rooms were ready and me and mum had a large room ( room 90 ) with heated towel rail and heating as it got a bit chilly.Tea coffee hot chocolate and biscuits. Our luggage was taken to our rooms and collected on leaving. Everyone from reception to housekeeping to restaurant were friendly. We had 1 towel missing and tea bags from our room which was collected after dinner no trouble at all. The food from evening meals to breakfast was excellent. A special thank you to Carol ( apologies if name wrong ) who looked after mum with her gluten free diet and also bought toast in the morning without being asked and mum was very delighted with this special touch. Thank you. Don’t judge a place just on reviews, yes some people may have a different experience, but this is individuals jobs and look to make our stays as enjoyable as possible and respond to queries. Thank you to all the staff at Tiverton hotel.
45レビュー