トゥルム FOLLOW THAT DREAM Tulum周辺のおすすめホテル・宿

Highly recommend room #21! The breeze on the deck made the temperature perfect all day, all night, all week! If the cushion on the patio furniture was more comfortable I would have slept outside every night! Bed was comfortable. A/C worked good….we had to shut it off at night cause it got too cold. The staff was friendly. They have a Nesspresso maker in the room. Their Mojitos were the best of all the places we tried…and their prices were the most reasonable. The included breakfast was perfect for us. We like to stay in different places when we travel but would certainly stay here again!

モンセラートとシドは最高のマッサージとウェイトレスでした。素晴らしい場所なので、皆さんにお勧めします。体験も素晴らしかったです! 最初から最後まで素晴らしい体験でした! 👍👍👍👍👍👍👍👍👍👍👍👍❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️💕💕💕💕💕💕💕💕💕💕💕💕

Our wife and I have now stayed at KASA Hotel K'uyen TWICE within a calendar year! Truly an amazing choice for adult-only private suite-style rooms. Lots of room options to choose from. The inner courtyard is beautiful and quiet. Breakfast downstairs is delicious and the restaurant on the rooftop offers fantastic evening/night views. Also delicious and very convenient if you just want to stay in a night. Location is perfectly placed between downtown Tulum and the beach zone. I recommend getting a moped/scooter as it is the best way to get around locally. Otherwise you need a taxi (expensive) or find the cheaper public collectivos to get around. The hotel does have a few normal bikes to rent but be prepared for a 20ish minute ride to downtown or the beach zone. Tons of restaurants, markets, and stores in walking distance in the new Aldea Zama district (lot of continuing construction - can't wait to see it in a few years). We will definitely be back again!! Shout out to the front desk (Guillermo is amazing) to help you with planning needs and all the waiting/housekeeping staff (thanks Salvadore) are super nice. Very safe, walkable, and with tons of options around you. Can't beat the price so book now!

ホテルはとてもスタイリッシュで、部屋はとても広としていて設備が整っていました。私たちは素晴らしい滞在をしました。スタッフは素敵で、暖かく、歓迎してくれました。彼らは本当に旅行とタクシーの予約を手伝うために邪魔をしませんでした。朝食は良かった。

Enamorada de este hotel, las habitaciones eran preciosas! Ubicación perfecta en plena calle principal de Tulum con todo al lado. La parada de los colectivos a Playa del Carmen justo al lado también. La playa a 20 min en bici como toda la zona. Muy recomendable para visitar todos los puntos de interés. El chico que nos atendió en recepción fue encantador! Nos ayudó a organizar el último día con un montón de ideas y gracias a él aprovechamos al máximo nuestro último día. El desayuno casero y delicioso. Un 10 en todo. Repetiría sin dudar.

I usually don’t leave reviews, but after this wild experience, I had no choice. I was absolutely disgusted by the treatment I received at this hotel. I booked the hotel for a women’s retreat and interacted with 3 different people over the course of my time at the hotel. The first person checked us in and I informed him that Oke of the participants had COVID and wouldn’t be attending and the other person would be staying with me to nanny for my child. He said okay he would let the manager know and they would remove it from the bill. He took a deposit for the 5 rooms ($50 per day). He told us breakfast was served at the sister hotel, Zenses and we should eat there after yoga in the morning. He also informed us that while the website says bikes are complimentary, they don’t offer bikes and the beach is actually an hour away, not 30 minutes! What the hell? The next day, another woman asked for the remaining balance on the room. I asked if that was customary because I am used to paying that upon departure and she said yes, so I paid the balance. The day before our departure, I interacted with a 3rd woman who was very rude, impatient and said she was charged two rooms that weren’t even in my party for breakfast. I told her breakfast was included. I asked for her name. She refused to give it to me so I sent a screenshot of her to the manager and he failed to respond. She called the manger and both of them very rudely said breakfast was not included and told me they would be charging me for the room my nanny didn’t use and for breakfast, even though it was included. I requested a print out of my payment. They couldn’t provide it for a while and finally provided a document that was inaccurate I challenged them and questioned them over and over and they failed to address the issue or provide any type of resolve. I also advocated for bikes and when we took them out, the pedal fell off and we had to rely on the help of strangers to get us back because no one at the hotel was willing to come get us or support the issue. In addition, our rooms were not cleaned daily, despite the multiple requests. I had to come and get tissue, washcloths and empty the trash. Absolutely terrible service! I have been going back and forth with the “owner” for a while and he has ceased responding because there is 0 accountability. There’s also construction across the street constantly and wild dogs running around, it’s just not worth it. DO YOURSELF A FAVOR AND AVOID THIS PLACE AT ALL COSTS!!!! IT’S NOT WORTH THE HEADACHE!!

We had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,