シェラ トゥルム - メンバー オブ デザイン ホテルズ

本当に素晴らしいです。Xela に足を踏み入れた瞬間、まるで自分の家にいるような気分になりました。スタッフは、私たちの滞在が楽しいものになるよう、とても努力してくれました。朝食はおいしかったです。美しいプール、ジム、夕日を眺められる屋上バーなど、すべての設備を楽しみました。無料の自転車もとても良かったです。1000% おすすめです。コンシェルジュ チームの Paula、Manuel、Adbiel には特に感謝しています。また来るのが待ちきれません。

Outstanding hotel! Amazing concierge service making your stay perfect from the first until the last minute. The food, stuff, wanderful beach, rooms,perfect location...everything was 10/10...We can´t wait to come back. Thank you guys!

This hotel, the staff, and the views was amazing! Everyone made us feel so welcomed. The food was amazing . My husband and I had a great time. We would definitely choose XELA for our stay in Tulum again. If anyone is interested in this hotel trust me it is worth every penny . ❤️

Xela Tulum is wonderful in every way. It’s small, peaceful and intimate. We stayed in their “Xela Master Suite” which was a treat. It’s very spacious, private and beautiful. Loved the simple yet stunning décor with natural wood accents and washed concrete floors and walls. The bathroom was huge and stunning. Open concept with an amazing concrete bathtub and an abundance of natural light. You feel like you’re in the jungle (and you are!). This suite is on the 2nd floor and is somewhat tri-level with 2-3 stairs from one room to another so could be tricky if you have mobility issues. We definitely had to tread mindfully during nighttime as the lighting, although quite sexy, is also very low in every room. There is no lighting in/above the open concept shower. The bedroom is oceanfront with floor to ceiling sliding doors that open to a private balcony. You can see and hear the ocean through the swaying palms right from the dreamy bed. Bed and bath linens were top notch. The sunrises from this suite were EPIC. Excellent WiFi and no TV’s (yay!). Water pressure was hit or miss. Housekeeping was excellent and provided filtered drinking water in the room daily. The pool is small but lovely. I had it all to myself most of our time there; simply sublime… The beach is gorgeous with comfy thatched covered chaise lounges. The colors of the Caribbean against the bright white powder soft sand is breathtaking. Don’t miss sunset over the jungle on the rooftop. Thankfully we did not encounter the dreaded sargassum seaweed during this stay. It can be VILE dependent on the time of year. Remarkable and impeccable service night and day but never intrusive. 24/7 security. Every staff member we met were so welcoming, kind and joyful. Thank you Miss Paula! Wonderful on-property dining; delish! So many wonderful things to do and see within walking distance; market for snacks and adult beverages, pharmacia, tons of beautiful restaurants, bars and beach clubs. My spa service at their sister property La Valise was exceptional. LOVED the cool bohemian vibe of the whole lovely and perfectly manicured property. Pictures do not do this little piece of heaven justice. Pure luxury! We were blown away and can’t wait to return. Wow.

Xela Tulum was an absolute treasure. It was everything you could ever want in a relaxing, quiet beach vacation. The concierge team was warm, welcoming and had solutions to every question or concern. The service staff was friendly, personable and so very attentive - often knowing our preferences prior to ordering after only being there 1-2 days! The room we had was overlooking the water and was perfect, we loved the design and ambiance and all the small touches to make it feel homey. We also loved how quiet it was and while there were certainly people enjoying the beach and water, it never felt too crowded. The resort food was also very tasty and we never felt that we didn’t have a meal we didn’t thoroughly enjoy. It was also easy enough to walk to any restaurants or stores in the area so the location was ideal for us. Would book another stay at Xela Tulum without any hesitation!

Xela stands out as one of the few remaining quiet spots in South Tulum. The lush greenery adds to the sense of peace; what's more, the venue is committed to minimizing environmental impact. The staff will go above and beyond to cater to your preferences, quickly attend to any inconveniences and all in all, make you feel like you are a truly valued guest. The hotel's kitchen menu is unpretentious but notable for its consistent quality; I say that having checked out plenty of Michelin stars in the neighborhood. Looking forward to return!