ウェスト・パーム・ビーチのSuzanne Connors Fine Artホテル

新年を祝うためにWPBで素敵な滞在をしました。ホテルは清潔で、絶好のロケーションです。私たちのスイートは美しく、花火を含む湖とダウンタウンの景色を眺めることができます!私は通常、スタッフについて名前でコメントしませんが、キムは例外的でした。彼女は18年以上ダイニングルームで奉仕しており、彼女の前向きな態度は伝染性があります!彼女はあなたが朝に初めて出会う人に最適です。トラムの多くは何年もこの場所にいましたが、それはそれが素敵な場所であることを証明しています!

I’m a Diamond member that travels frequently at Hilton brands with our service dog and a 1 pound emotional support bird. I made the fatal error of checking in at the front desk rather than using the digital key check in . I wanted the front desk to know I had a service dog and emotional support bird with full documentation showing their pics and credentials. The snarky and RUDE front desk team got into with me because they were determined to charge me a $75 fee for the 1 pound bird and nothing for the 14 pound dog….this despite I had the proper credentials . Not to mention I’ve been a Diamond member for two decades and spend a lot of money with Hilton brands. I called the Diamond Desk and they made things right. I’ve never been pushed so far as to actually curse out of frustration and dispicable customer service. I did in this case, which I regret. I will NEVER stay at this property again. Disgusted after showing loyalty, paperwork and then being so disrespected at a so-so property at best. If you plan on booking a Hilton Garden Inn in the area, book the property in Palm Beach Gardens. They respect their loyal customers, are animal friendly and have never charged me a fee. So much for my honesty when I checked in to this place. Goodbye and good riddence!

ホテルの場所は空港に非常に近く、ピックアップサービスがあり、部屋は小さな冷蔵庫、ジムプールでとてもきれいです、朝食は良いです、家族旅行、ビジネス旅行に適しています。

lovely hotel in a peaceful place, i ll come back 100% ... great beach service, great food and located in a paradise for golf lovers! great also to go during the low season. not so far from Miami and easy to reach also from Fort L. Airport. Great food places and shops around.

We just returned from a lovely month at Hampton Inn WPB Central. At check in we were warmly greeted and recognized as Diamond Hilton members by Dejon and Jean. Throughout our stay they were both warm, welcoming and helpful. Also greeting us upon arrival was the Sales Manager Joanne Schroeder, happy to see we arrived safely and making sure that check in went smoothly and that we were happy with our accommodations. Our suite was large, very clean, bright and well furnished. The refrigerator could have been a little larger with a more adequate freezer section, but we managed nicely with what we had. Elande of housekeeping was wonderful and did a great job cleaning our room. Breakfast was more than adequate with many choices. A suggestion might be to serve a variety of yogurt flavors instead of one flavor that has to be hand spooned out of a large bowl. Also, decaf coffee would be a nice addition to the regular coffee left for guests in the lobby throughout the day. It is only there during breakfast. The kitchen staff, Kari, Maria and Clifford, all did a marvelous job replenishing items as well as keeping the dining and kitchen areas clean. The hotel is constantly being cleaned and updated. We did not use the pool although it was lovely. Unfortunately, the noise from the nearby road was not conducive to rest and relaxation. On the plus side, the Hampton Inn is connected by a very short path to a Hilton Garden Inn and we were welcome to use the pool there which was very nice and quiet. The gym is excellent with new and updated equipment. We would like to thank all staff members in every capacity for their kindness to us. They are all professional and an asset to Hilton hotels. If it were possible, I would give this hotel 10 stars and highly recommend it for a short vacation or an extended stay. We are looking forward to returning next year to experience Hampton Inn hospitality once again.

公平に言えば、ホテルはまだ良いですが、欠陥があります。それがもっと深刻な場合、それは詐欺的な宣伝と呼ぶことができます：予約時に無料の空港シャトルバスがあることは明らかです。しかし、私がパームビーチ空港に着いたとき、私は電話をして、私がしなかったと直接あなたに話しました。

どこから始めますか？通りかかって一泊予約しました。私は夜遅くにチェックインしました、そして彼らの部屋の外でただぶらぶらしている小さな子供を持つゲストがいました。真夜中近くだったので、これは奇妙だと思いました。私がチェックインしたところ、彼らも何人かのゲストがその場所を歩き回っていました。私が自分の部屋に歩いていくと、ホテルの共用エリアが汚れていて、かなり荒れ果てているように見えたのに気づきました。部屋の中もまだまだたくさんのゲストが活躍しているのが聞こえました。私の部屋を開けると、それは古いタバコの煙のようなにおいがしました。部屋の明かりと浴室の明かりをひっくり返し、ゴキブリが壁を登っているのを見た。部屋の中のすべてが改修を必要としていました。古くてよく使われているように見えた。ベッドは快適ではなく、とてもしっかりしていませんでした。二度とそこにとどまることはありません。

このホテルは大きくはなく、ドアには小さな湖しかなく、部屋の設備はとても古いです。近くにアウトレットのようなショッピングモールがあるととても便利です。ショッピングモールにはレストランやスーパーマーケットがあります。しかし、全体的な感覚はそれほど安全ではありません。夕方12時、隣の部屋の臭い男が妻を殴り、妻はあらゆる種類の悲鳴を上げ、あらゆる種類の強打音を聞いても誰も気にしません。女性が殴られて死にそうな気がします。私たちの言語は良くありません。彼はあえてドアを開けず、ソファをドアに向けて待った。幸いなことに、誰かがドアを30分ほどノックして、女性を連れ去りました。時々、彼はその男から言葉による虐待を聞いた。これはこの旅行の中で最もひどい経験でした。警備の行き届いたホテルは見当たりませんでしたし、ホテルの駐車場は開いていました。部屋は料理に使えるし、洗濯機もあり、ソファはベッドとして開いていないようです。

The hotel can use some maintenance upgrades. Has the benefit of an airport shuttle which was nice. But I did notice a few things that can use attention. The staff is always nice here; After all, with 80 degree weather in early January, there's not much to complain about in the dead of winter. The gardens are not much to admire. restaurants and entertainment in the city. In fact, one can safely walk to this place or take the shuttle from the hotel.