ウェスト・パーム・ビーチのペット同伴可のホテル

キャノピーホテルで素敵な滞在ができました。部屋は素晴らしかった。非常に快適なベッド、広とした清潔な、素晴らしいバスルーム。私たちは部屋をうまく利用し、物事が素晴らしいことを発見しました。テレビはうまく機能しました。小さなバスルームのトイレタリー(イヤホンなど)やお茶を作るためのやかんなど、小さな詳細が欠けていることがわかりましたが。プール、ジム、レストラン、屋上バーは素晴らしかったです。このホテルを強くお勧めします。

フロントには素敵な女性がいて、とても親切でした。チェックインは簡単でした。私はいつもハンプトンインを愛してきました、それは私が覚えているほど良くはありません、大音量の音楽と雑草の煙が廊下のいたるところにあり、私は私の子供を連れていました。 Covid-19のため、朝食はありません。私は誤って通常のキングスイートを1つ予約し、次にハンディキャップを予約しました。彼女はあまり満員ではないと言っていましたが、2日目に部屋を移動させてくれました。その店はほとんど在庫がなく、子供たちのためのジュースはありませんでした。

どこから始めますか？通りかかって一泊予約しました。私は夜遅くにチェックインしました、そして彼らの部屋の外でただぶらぶらしている小さな子供を持つゲストがいました。真夜中近くだったので、これは奇妙だと思いました。私がチェックインしたところ、彼らも何人かのゲストがその場所を歩き回っていました。私が自分の部屋に歩いていくと、ホテルの共用エリアが汚れていて、かなり荒れ果てているように見えたのに気づきました。部屋の中もまだまだたくさんのゲストが活躍しているのが聞こえました。私の部屋を開けると、それは古いタバコの煙のようなにおいがしました。部屋の明かりと浴室の明かりをひっくり返し、ゴキブリが壁を登っているのを見た。部屋の中のすべてが改修を必要としていました。古くてよく使われているように見えた。ベッドは快適ではなく、とてもしっかりしていませんでした。二度とそこにとどまることはありません。

夫と私はここ数年の長期滞在のためにこのホテルに滞在しました。この旅行は22日間そこにいました。クレマティスセントを含むどこにでも歩いて行ける最高のロケーションにある素晴らしいホテルです。映画館とパブリックススーパー新しいローズマリー広場は正式に市内の場所にあります。レストランがたくさんあり、空港から15分でホテルまで行きます。清潔で静かで、ウイルスによるすべての安全対策を講じています。そこでとても安心したと感じました!朝食はいつも良かったし、プールエリアはほとんどの日でとても素敵です。プールを全部自分で持って行きました。フロントのスタッフのチャーリー、エドゥアルド、イヴォン、ジェシカ、アリエルはいつもフレンドリーで、名前で呼んでくれました。サマンサとジェイが私たちの要求した部屋と彼らの友好を私たちに与えてくれたことに感謝します。マネージャー、エミリー·カレンエリザベスとケンは、あなたのスタッフを非常に誇りに思うべきです。いつも笑顔だった朝食エリア、ホテルを完璧に保つハウスキーピングスタッフに! また素晴らしい滞在をありがとう Residence Inn

We just returned from a lovely month at Hampton Inn WPB Central. At check in we were warmly greeted and recognized as Diamond Hilton members by Dejon and Jean. Throughout our stay they were both warm, welcoming and helpful. Also greeting us upon arrival was the Sales Manager Joanne Schroeder, happy to see we arrived safely and making sure that check in went smoothly and that we were happy with our accommodations. Our suite was large, very clean, bright and well furnished. The refrigerator could have been a little larger with a more adequate freezer section, but we managed nicely with what we had. Elande of housekeeping was wonderful and did a great job cleaning our room. Breakfast was more than adequate with many choices. A suggestion might be to serve a variety of yogurt flavors instead of one flavor that has to be hand spooned out of a large bowl. Also, decaf coffee would be a nice addition to the regular coffee left for guests in the lobby throughout the day. It is only there during breakfast. The kitchen staff, Kari, Maria and Clifford, all did a marvelous job replenishing items as well as keeping the dining and kitchen areas clean. The hotel is constantly being cleaned and updated. We did not use the pool although it was lovely. Unfortunately, the noise from the nearby road was not conducive to rest and relaxation. On the plus side, the Hampton Inn is connected by a very short path to a Hilton Garden Inn and we were welcome to use the pool there which was very nice and quiet. The gym is excellent with new and updated equipment. We would like to thank all staff members in every capacity for their kindness to us. They are all professional and an asset to Hilton hotels. If it were possible, I would give this hotel 10 stars and highly recommend it for a short vacation or an extended stay. We are looking forward to returning next year to experience Hampton Inn hospitality once again.

これは、ウェストパームビーチのダウンタウンにある設備のない普通のホテルです。彼らが請求する価格は、場所以外に正当化されていません。部屋は建築の悪夢です。キングベッドの足の端は壁の1フィート内にあるため、ベッドに入るには1人が絞らなければなりません。クローゼットへのアクセスは、虚栄心によってブロックされている1/2です。トイレ/シャワーのドアはとても大きく、内側にスイングしているので、部屋にいる間はほとんど閉められません。洗面台とトイレ/シャワーは基本的に寝室にあります。部屋にいる他の人を目覚めさせずに、一人がトイレやトイレ/シャワーを使うことはできません。プラスの面では、私たちの部屋にいくつかのメンテナンスの問題があり、報告された同じ日に修理されました。

スタッフは一流です!より良い人にあなたの世話をするように頼むことはできません。私の部屋に小さな問題があり、彼らは同じ日にそれを世話しました。そうでなければそれは素晴らしい時間であり、滞在は高速道路のすぐそば、素晴らしいウォータースポットから15分の素晴らしい場所にありました。

This hotel is not for Family. We book 2 room and they gave us one on 2 floor and 1 on 4 floor. Bathroom counter was so small that 2 people can not put personals stuff on the counter. No microwave in the room. First night lady was rude who check us in. Next day we met Kean, she was very nice and she told us to go to Singer Island and that was very nice. They don't have any printed material on different place to go. They have shuttle service but if you are downtown you might have to wait till 50 min. Lift might be better and it cost less then $4.00.

As a Hilton Honors Diamond member, I like to stay at different properties across the Hilton portfolio. For this trip to West Palm Beach, I chose this Embassy Suites too add some variety to my week of stays at other Florida hotels in the Hilton family. Most Embassy Suites have their rooms built around an open atrium. Not this one. Yes there's something called an Atrium where the restaurant is, but it's only the restaurant and bar, nothing else. The first thing I noticed was poor signage. Having checked-in and choosing my room the day before arrival, I wanted to go straight to my room. Upon arrival into the lobby by Uber, I saw no signs directing me to the elevators leading to the rooms. I was walking around the Atrium looking at areas called East Tower and South Tower, and the only maps said that guest rooms are located on Floors 3 and up. Where? Finally I found the hotel's desk, walked past it, and went upstairs to my room. When I got there, my Digital Key did not work. I heard the lock move, but the door would not open for me. So I had to do the Walk of Shame and return downstairs to ask for an old fashioned plastic key at the desk. There was no apology that the Digital Key that Hilton encourages guest to use thus bypassing the check-in desk, did not work. I got my plastic key and returned to the floor, only to find that initially the plastic key also did not open the door. Only this time I jiggled it, and was able to then enter. Apparently I had to pull before pushing! I later went downstairs again to purchase items from the small gift shop for snacks. The place was depleted -- many items were out and the selection was very poor. I took my items to the desk to have the charge put on my room, and I also had to ask for the bottled water I was entitled to, which should have been offered to me when I was at the desk the first time to get the plastic key. I did not make use of the living room section, only the bathroom and the bedroom. The bedroom had ample space for my belongings, but I thought it was odd that there was no-place on the desk to plug in my electronics. No outlet or charging station. I did find a power strip on the floor and used that, but it was awkward and uncomfortable. WiFi and TV worked OK. The bathroom was relatively small, but it was just adequate. I had no issues with water pressure or water temperature. In the morning I went to the Atrium to have my complimentary breakfast. Nobody ever greeted me nor offered to serve me the whole time I was there. Nobody even checked to make sure I was a guest at the hotel. I partook of the buffet, and enjoyed it, and I did save money on gratuity since there was nobody to tip. Overnight, my receipt was e-mailed to me, and when I woke up, there was a charge of $8 for ”late cancellation”. What? If I had cancelled I wouldn't be there, would I? I was so disgusted I had wanted to just check-out on the Hilton app as I usually do, but I had to correct this

I’m a Diamond member that travels frequently at Hilton brands with our service dog and a 1 pound emotional support bird. I made the fatal error of checking in at the front desk rather than using the digital key check in . I wanted the front desk to know I had a service dog and emotional support bird with full documentation showing their pics and credentials. The snarky and RUDE front desk team got into with me because they were determined to charge me a $75 fee for the 1 pound bird and nothing for the 14 pound dog….this despite I had the proper credentials . Not to mention I’ve been a Diamond member for two decades and spend a lot of money with Hilton brands. I called the Diamond Desk and they made things right. I’ve never been pushed so far as to actually curse out of frustration and dispicable customer service. I did in this case, which I regret. I will NEVER stay at this property again. Disgusted after showing loyalty, paperwork and then being so disrespected at a so-so property at best. If you plan on booking a Hilton Garden Inn in the area, book the property in Palm Beach Gardens. They respect their loyal customers, are animal friendly and have never charged me a fee. So much for my honesty when I checked in to this place. Goodbye and good riddence!