イギリスマージーサイドで、プールのあるホテル

Negative points from our stay I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible. I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price. Positive All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us. We ate in the bar and the food was exceptional although a little pricey. The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out. Rooms were spotless and beds very comfortable.

ロンドンから車で午後10時過ぎにホテルに到着しました。それは7歳の娘と私でした。チェックイン時に、私たちは何らかの誘導を受けず、部屋の鍵をくれました。私たちの部屋は広としていましたが、カーペットの汚れが少しあり、かび臭いにおいがしました。静かな部屋を頼んだのですが、メインの通りにある会議室の隣に配置されていました。また、部屋の後ろには中庭があり、夕方に飲んだり喫煙したりする人がいました。チェックイン時に提供されなかったプールのパスを頼まなければなりませんでした。朝食は大丈夫でしたが、ホリデイインほど良くなく、トニー以外のスタッフは悲惨でした。チェックアウト時に、私はマネージャーに騒しい部屋について話し、彼は無料の夜の滞在を提供しました。私はホテル1998-2001で働いていましたが、それ以来アップグレードされており、かなりいいです。しかし、騒しい部屋が主な問題です。

The village Hotel in bromborough was massive, great staff and very clean. The bedroom we had was massive and had 2 double beds. Great sized bathroom.. we would definitely stay again

今回リバプールに来た際にこのホテルに3日間滞在しました。 衛生面では、枕カバーやシーツ、バスタオルなどに汚れや黄ばみがあり、５つ星ホテルとは思えないほどでした（頼んだらすぐに交換してくれましたが）。 次に、ウェイターが部屋を掃除した後、タオルを部屋に置き忘れてしまったのですが、私たちはタオルを返却し、謝罪も何もせずにタオルを持ち帰りました。 海外に行くときは、シーツや枕カバーを必ず持参することをお勧めしますが、5 つ星ホテルの品質を見ても、多くの品物の清掃や受け入れ基準が基準を満たしていないことがわかります。 しかし、u1s1ホテルのロビーでの食事環境はとても美しく、ロビーでのサービスと態度は非常に優れています。良い

Firstly upon arrival staff friendly with a smile , did not get a name of the lady on reception ( sorry) but was welcoming and so polite towards my daughter and myself. I arrived earlier than check in , was offered luggage storage given a ticket and kept until arrived back to check in at 15:00. Had to pay a £2.40 room tax which I did not think was bad . The room was brilliant for us my only fault which couldn’t be helped was the room faced a car park which was noisy until midnight and home bargains which of course it was delivery day so early rise 05:30 for me as light sleeper. But overall can not fault the hotel . Will stay again. Easy access to Liverpool town centre 5 minute walk across road , and Liverpool central train station literally up the road.

Beautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!

Very clean and beautiful rooms and it’s in the middle of town where you don’t need a car to go anywhere.

唯一の欠点は「TRIP.COM」自身に関するものでした。大人2名と子供1名で部屋を予約したとき、確認書でそのように確認されたのですが、チェックイン時に部屋が大人2名のみで予約されていたため、マネージャーはそれは彼らのせいではないと説明し、このようなことは初めてではなく、なぜこのようなことが起こるのか私たちゲストは当惑していると私に言いました。「だからTRIP.COMはしっかり行動してこの混乱を解決してください、ポールより」

Location & car park 🚗: This hotel is in a central location and can be accessed from the road that leads in and out of St Helens. There is a car park with lots of spaces. It is free for guests but make sure you register your registration using the touchscreen in the reception area. Room 🛏: The room was a decent size and had tea and coffee making facilities. The bed is comfortable although the pillows were a bit soft for me. The air conditioning worked really well which is always a positive ❄️. The room had everything you'd expect: TV, fridge, safe, iron etc. The room was totally silent and I couldn't hear any noise from outside. Restaurant 🍽: I only accessed the restaurant for breakfast which was a buffet with hot and cold choices. Not the most extensive menu options but the hot food was cooked very well, was warm and fresh and if you like a cooked breakfast is worth paying for.

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.