イギリスマージーサイドで、プールのあるホテル

Negative points from our stay I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible. I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price. Positive All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us. We ate in the bar and the food was exceptional although a little pricey. The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out. Rooms were spotless and beds very comfortable.

This hotel has an excellent location and features friendly, polite staff. However, it would benefit from having locks on the bathroom and toilet doors. Additionally, the quality of the ingredients for the traditional English breakfast, such as the sausages and bacon, could be improved. Otherwise, we had a really good stay and would consider returning.

スタッフはとても親切で、彼らが持っているものでしか働けないと言ってレビューを始めます。チェックインは大丈夫でしたが、部屋に着くと冷蔵庫のようで、暖房が非常に悪く、1時間以上オンになってもほとんど暖かくありませんでした。壊れたコネクタヒーターを手に入れなければなりませんでした!!ヘアドライヤーの一部で支えなければなりませんでした。窓の風は強風のようでした。部屋は化粧台/机の上に鏡がなかった年齢をよく示していました。そしてカーテンは糸がむき出しでした。スイミングプールは大丈夫でしたが、スチームルームとジャグジーは機能していませんでした。水銀ホテルからもっと期待していました。私たちは非常にがっかりしました。

今回リバプールに来た際にこのホテルに3日間滞在しました。 衛生面では、枕カバーやシーツ、バスタオルなどに汚れや黄ばみがあり、５つ星ホテルとは思えないほどでした（頼んだらすぐに交換してくれましたが）。 次に、ウェイターが部屋を掃除した後、タオルを部屋に置き忘れてしまったのですが、私たちはタオルを返却し、謝罪も何もせずにタオルを持ち帰りました。 海外に行くときは、シーツや枕カバーを必ず持参することをお勧めしますが、5 つ星ホテルの品質を見ても、多くの品物の清掃や受け入れ基準が基準を満たしていないことがわかります。 しかし、u1s1ホテルのロビーでの食事環境はとても美しく、ロビーでのサービスと態度は非常に優れています。良い

Location & car park 🚗: This hotel is in a central location and can be accessed from the road that leads in and out of St Helens. There is a car park with lots of spaces. It is free for guests but make sure you register your registration using the touchscreen in the reception area. Room 🛏: The room was a decent size and had tea and coffee making facilities. The bed is comfortable although the pillows were a bit soft for me. The air conditioning worked really well which is always a positive ❄️. The room had everything you'd expect: TV, fridge, safe, iron etc. The room was totally silent and I couldn't hear any noise from outside. Restaurant 🍽: I only accessed the restaurant for breakfast which was a buffet with hot and cold choices. Not the most extensive menu options but the hot food was cooked very well, was warm and fresh and if you like a cooked breakfast is worth paying for.

Very clean and beautiful rooms and it’s in the middle of town where you don’t need a car to go anywhere.

Free parking, good facilities, not much of a choice for breakfast. Clean rooms.

リバプール港の端に位置し、中心部に位置する素晴らしいホテル。スリー グレイスはすぐ近くにあり、ほとんどの観光スポットは徒歩 30 分以内にあります。ホテルの設備はヨーロッパの5つ星の基準に沿っており、サービススタッフはとてもフレンドリーで、特にドアのところにいる老人は笑顔で紳士のような服装をしています。次回リバプールに来るときはこのホテルに泊まります！

Beautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.