We had a 1 night stay in the hotel. We arrived very late, actually in the early morning of the following day. I wanted to make sure the hotel kept my room, so I sent an email. To my surprise, they emailed me back instantly, and told me all is fine.
The hotel is within walking distance to the airport. The hotel room itself was clean and the bed was comfortable. I loved the continental free breakfast, which was part of my booking deal. Very large selection of ethnic and western type foods for breakfast. The staff was very helpful and friendly. I would book again! 
Very nice hotel with free airport pick up/drop off which is a real plus as airport taxis try to charge you €20 for a 2km drive, plus hotel has deal for €12 (1200lek)for taxi into Tirana (17km) so well worth using this service if going into the city,Elvis on reception was a great help and suggested good places to visit.all staff a very friendly and restaurant is very affordable for a 5star hotel (cappuccino 180lek -€1.80)
The service was excellent. The staff people are very friendly. I had to check out in the middle of the night due to my flight so I can not comment about the free breakfast. However, they have a very nice front porch atmosphere where I picked up some pizza and was able to eat on the patio which was shaded with umbrellas with no one there. It’s an easy walk from the hotel to food, coffee shop, and airport. The room was clean and quaint, but basic. No coffee pot or free water. But it did have shampoo and soap. Good air conditioning.