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The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.

It was a perfect stay for families and dogs. Safe environment, free parking and breakfast was great.

We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth

It was helpful that they were able to accommodate connecting rooms. We were in the Havana Tower. We booked run of the house, which was a king bed in the hold tower. To upgrade to 2 beds and for connecting option it was an additional $29 fee.

Decent place and location, though wouldn't recommend except to save a bit of cash.

The screen door to the balcony was broken and the screen ripped apart from its door frame. It would not close all the way or lock. The second issue is the refrigerator was broken and froze everything I put in it. I lost the food I put in it due to it being frozen solid. the back of the refrigerator was completely caked with ice and when I told front desk and asked if the Bistro was still open a few minutes before it was scheduled to close, I got a ”sorry” and the cook was cleaning up and would not make something to replace the lunch I had lost. There was no microwave in the room which would have helped me in this instance, and would help other visitors in the future. The last issue is the bathtub/shower and the most important one. The floor of the tub was not protected with any kind of slip-resistant materials and was as slippery as ice. I did slip when I took a shower but luckily I was able to catch my fall. At 74 years of age, that could have been devastating for me and, in the long run, for the hotel as well. I notified the front desk about this and asked if they had any kind of rubber mat or something I could use to avoid possibly falling and, again, the answer was the same as it was for the refrigerator; i.e. ”I'm sorry.” I was then given two cloth bath mats to put in the shower.

Place was very clean and room was very nice.  Biggest problem I had was once you check in they ask if you intend on parking your car.  What?  Of course I’m going to park my car, I just drove 3 hours to get here.  “Well that’s 20.00 a night if you want to park here.  All my years of going to Wildwood I have never heard that before.  So if you stay at this hotel you can add 20 bucks immediately.  Only stayed 2 nights but quite annoying.

From the moment we arrived, Asbury Ocean Club Hotel exceeded every lofty expectation we had set. George and Neil welcomed us with genuine warmth, handling our bags effortlessly and walking us through the property with the kind of thoughtful orientation that makes a guest feel instantly at home. That same care echoed across every corner of the hotel. Our Dune Suite was beautifully appointed, blending modern design with quiet comfort, the perfect retreat after long days by the shore. The pool deck offered sweeping ocean views, the workout facilities were pristine and well equipped, and the drawing room felt like a serene escape, ideal for a quiet morning coffee or an evening unwind with a book. Dining was a true highlight. The bar delivered outstanding cocktails crafted with precision, and the Mother's Day menu stood out as a memorable culinary experience, beautifully plated and full of seasonal flavor. Service throughout was attentive without ever feeling intrusive. Asbury Ocean Club delivers genuine five star hospitality in a setting that feels both refined and refreshingly relaxed. We left already counting down to our next visit, and we cannot recommend it more highly.

Had a ruff start to the planing of this trip but Trip.com made it right. It was a great overnight stay. Thank you trip.com. Can’t wait to do my next trip.

Very nice, very clean updated room. We were in room 301- so no view or balcony- but you could step outside and walk around and look at the water (which is across the street)-BUT people do walk by the front of your room, in front of the sliding glass doors, so if you don't want that, book room with a view- they have balconies and you cannot walk in front of them.Check in was a breeze and Diane was very efficient and informative. We only stayed 1 night, but chose not to go to the pool because we came on a Sunday, thinking it would be quiet and chill. The bar is right next to the heated pool and there was a band, so it was not quiet- nothing wrong with it- just not what we were looking for. Beach was gorgeous. They have a jitney that takes you to town and towels available that you can also take to the beach. Keurig, microwave and mini-fridge in each room as well as a safe and robes. Well-lit at night and felt safe walking to my room solo. AC worked wonderfully - I should have brought an extra blanket. Water pressure was a little weak but doable. Only negatives- beds were pretty soft and the pillows were terrible- bring your own.