My husband and I had been planning this trip to Dublin for quite some time. And when we found this beautiful boutique hotel online, we were so excited. As soon as we arrived And checked in, there was a lot going on in the lobby area, so it was a little overwhelming. We saw a lady at the desk, but we weren’t sure that she actually worked there because she didn’t greet us. Didn’t even look our way. It seemed like she had a general disinterest or disdain for us being there. I asked, “Is this the front desk to the hotel?” To which she responded in a monotone voice, “Yes.” I was shocked that this was the first impression of the hotel that we were getting. What made it worse was that my husband was told that we needed to put a card on hold and he proceeded to tap his card thinking that it was like all the other places we had been to in Ireland. But it didn’t work. Several times he tapped it and it showed nothing. He asked the lady, “does your tap work? Do you have tap?” To which she replied a curt, “no.” Mind you, she was standing there the entire time and could see the entire situation. This interaction was such a bummer, and this made our short trip to Dublin feel a little sour.
To be honest, not all of the stuff was like that morning. We woke up to get a coffee downstairs, and the gentleman that works at the coffee bar was very warm. A young Spanish speaking man. He was absolutely amazing; patient and willing to answer any questions About the items on the menu And the different pastries available.
Overall, the hotel was a mixed bag. It had a very chic vibe but outside of that lovely gentleman, their customer service can definitely improve!
The most comfortable hotel we stayed at during our entire trip in Ireland. Very spacious, bright, and modern. We had a room with an ocean view and truly enjoyed watching the tides come and go. Great breakfast, a nice pub, and a wonderful terrace overlooking the sea. We loved everything :) The only minor downside was that it was a bit too warm in the room.
Good location on the south side near St Steven’s green. Nice breakfast in top floor restaurant. Small room with view of a building site next door. We stayed in the town house because it’s supposed to be quieter, further away from the disco next to the main hotel. Funny damp smell in the bathroom as there is no outside window or fan. Overall quite average for the price.
We loved the stay. Outdoor golf area, hotel location is too good. Pool and dress changing area should have been cleaner. Hotel staffs are very good. Late checkout until 1PM is free was much helpful. We will visit again. Will recommend to others.
The location was great for my purpose, I had some business to attend to in Fonthill and the hotel was a stone's throw away. Still needed to drive but it was a 5min drive.
It is also walking distance from Liffey Valley shopping mall. Its a typical large mall with decent restaurants and a cinema.
The hotel is connected to a fitness centre (like a health club) and it offers a gym and swimming pool. Entry is free for hotel guests. Go early, the pool gets crowded after 8.30am.
There is ample parking and it's available at a concessionary rate.
My only grouse was the lack of toiletries provided. Thankfully I had brought my own set. The toilet only has hand soap and shampoo (but the dispenser was almost empty).
Other than that, the room was spacious, clean and the bed was quite comfortable. Worth staying at if you need to be in that area.
ゲゲストThe room has everything you need for a comfortable stay. The hotel is great for many reasons. The proximity to the train station is a major plus as it is only a 25min train ride into Dublin City. The amenities and service of the hotel is also a plus, there is free luggage storage which is handy. The hotel also has a spa, sauna, steam room and pool for guests to use which makes the stay extra relaxing!