المنتجع بشكل عام جداً جميل و فوووق التقييم ان كان موقع او نظافة
الاطفال راح ينبسطو جداً و فيه اكثر من فعاليه لهم داخل المنتجع
بس شدني انه النادي النسائي ما يفتح الصباح وهذا شي غريب
انا احتاج اتمرن بداية يومي و محد كان معاه مفتاح للنادي الا الظهر جات موظفه و لقينا المكيف خربان اتمنى بس يزبطو هذا الشي
The hotel is located in good place which is near to the port and near industrial area and the staff is behavior is very good but the rooms are very tiny and beds are very small.
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family.
Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well.
Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future.
Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably.
More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
ゲゲストI was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation.