Disappointing stay at this hotel.
1. Thermostat not working within the room were the ambient temperature I guess was around 25 degrees.
As front desk to resolve and was advised that none of the thermostats within the hotel worked as it was centrally heated. Advise was to open the window...obviously the front desk rep would not have slept in this room with the window open to the traffic noise.
2. Paid room tax by cash upon arrival and requested receipt for expenses and was advised i would receive this at checkout. So at checkout I was then advised the hotel had emailed the receipt to me and as you can guess I never received.
Front desk then advised it was being resent and likewise never received.
To the manager...I will ensure a return visit to your hotel in the coming weeks and expect you to refund my 4.50 Euros!
Ich war nur 7 Stunden im Hotel - einchecken, schlafen, auschecken - für so einen kurzen Aufenthalt vollkommen ok.
Bei längerer Aufenthaltsdauer würde ich mich anders entscheiden
This hotel really elevated our trip in the surrounding area. The room came with a nice environment, a shared kitchen for reheating food, with a nice dining area with great Mountain Views and. All the rooms have heating and AC, and the hotel was also very close to the train station.
The hotel owners are also always eager to help you. the highlight of this stay was when Jasmin helped us plan our activities during our stay, with an annotated map and local insight. This really saved us from headaches and research regarding our visit to the area.
The hotel has very nice breakfast and the hotel is monument time. The hotel is located right beside the shopping street which is very convenient with a lot of food choices before the shop is closed. It is also served by a tram system that can bring you to the train station overall a very nice hotel to stay with friend.
Very enjoyable stay. Easy check in. Plenty of parking and host is extremely kind and hospitable. Property is close to supermarket and bakery which is not open on Sunday. Reminder the ferry into Hallstatt from Obertraun doesnt run in winter. Clean and amazing canopy shower head. Very good stay.