コスタリカアラフエラ州の3つ星ホテル

My family and I arrived at Casa Del Rio on November 26.  We spent 2 nights here.  We are a party of 6 and booked three rooms under two separate reservations.  My reservation was through Trip.com and confirmed on Nov 19.   This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property.  So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.  When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ».  She asked to see the emails to confirm that  I had sent requests, but she did not attempt to assist.  She could have asked for assistance by checking with her superior, but she did nothing.  This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.  Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony.  The entire room was immaculately clean.   The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property).  However, I didn’t see a security guard at night.  The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark). The pool was enjoyed by our 13, 17, and 18-year-olds.  The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).   The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea.  Everything was scrumptious.  The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.  It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.  Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups  (if/when they accommodate adjacent rooms) and honeymooners.   If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.

Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.

The hotel is great and the staff is even greater. The overall decoration of the whole premisses is very beautiful and there's a nice garden facing all rooms. The room was spacious and clean, the bathroom has a good size and the bath space is big. The shower has a good volume of water and the heating works fine. The room also has a closet, a drying rack for clothes (very helpful with all the hot springs and rain), a small fridge and air conditioning. There are two pools and they are well cleaned. But the staff is the real highlight of the hotel. Everyone is super friendly, polite and helpful. They cook an amazing breakfast and can also help finding the best tours. I couldn't have asked for a better stay at La Fortuna. Highly recommended. Thanks everyone for the great stay, keep up the good work!

素晴らしい温泉とウォータースライドで素晴らしい滞在! この美しいホテルで素晴らしい時間を過ごしました!温泉は、息をのむような景色で、リラックスして若返りを促す真のハイライトでした。ウォータースライドは、私たちの滞在に楽しく冒険的なひねりを加えました。プロパティ自体は、静かで魅力的な雰囲気で、見事で手入れが行き届いています。 唯一の欠点は、施設のどこにでも乾燥機が不足していたため、機内で湿った服をいくつか持参する必要がありました。しかし、これは全体的な経験と比較して小さな不便でした。 私たちは絶対に再びここに滞在し、友達に強くお勧めします。ユニークなアメニティを備えたリラックスした休暇をお探しの場合は、この場所は素晴らしい選択です!

美しいホテルを見つけるために到着しました 熱帯の鳥が生息する最も美しい葉が生い茂る環境。敷地は楽園でした。毎朝、さまざまな鳥種の歌がセレナーデに迎えられました。レストランは、誰にでもお勧めする素晴らしいイタリアンレストランでした。スタッフはいつも笑顔で喜んで助けてくれました。

We had a wonderful experience with Casa Luna! The hotel property is beautiful with an amazing garden. Room was clean and well maintained. Breakfast was delicious! The hotel staff are very nice and ready to help. One night we were walking in the garden, we ran into a hotel security, Dimas (hope I got the name right). We asked about animals. Dimas right away gave us a tour and showed us so many animals! We saw sloth, snake, frogs (including the green one), alligator, fresh water crab...all in the hotel garden!!! The garden is a paradise. Inside the hotel property, all we could hear was the sounds of insects, frogs, birds... We are so happy that we stayed at Casa Luna!

Nice hotel with friendly staff. Early checkin (30min) was possible and they stowed our luggage before. The Junior Suite was directly to the street, you hear noise all the night (also with closed windows). No flyscreen against Moskito. Fire place has no glass window. Hiking trails on the area. Nice big shower, small kitchen just with coffee maker and fridge. Some plates and cutlery would be nice, but we got it in the restaurant. Second bed very soft, pillows hard and soft to choose - good. You can choose breakfast from the menu. We can recommend it.

フライトが遅れましたが、彼らは私を中に入れてくれるのを待って、すぐに私の部屋に案内してくれました。広とした庭とプールの美しい景色、シャワーで快適なベッドは完璧でした。 レセプションの女性は素敵で、私の朝食を用意し、私の好みに合わせて調整しました 空港に近い場所が必要な場合は、このホテルを完全にお勧めしますが、美しい庭園では、約8分先にあり、何かを忘れたら同じ距離に大きなショッピングモールもあります

Such a great hotel. About an 8 minute walk into the central town. The breakfast was delicious with 4 different options to chose from freshly cooked. Room was small but very clean and comfortable with a decent bathroom. Would definitely recommend this hotel as a clean, cute affordable option!

Edward was helpful and kind just like what other review said. Needed a place close to the airport for the next day super early flight. Yes you for sure will hear airplane even late at night. That didn’t bother us as we are deep sleepers.