旅先の様々な魅力を発見したいお客様に、メルキュール札幌は最適です。メルキュール札幌は、ビジネスでもレジャーでも、札幌での快適な滞在をご提供いたします。当施設はJR 札幌駅から2km、札幌丘珠空港から8kmと、便利な立地です。すすきのからわずか数分、お気軽に市内観光にお出かけいただけます。付近にはAOAO SAPPORO (アオアオ サッポロ)や札幌駅前通地下歩行空間、北海道庁などがあり、札幌の観光に非常に便利な立地です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。札幌の当施設には、併設の駐車場があります。宿泊者のレビューによると、このホテルは近辺でも1、2を争う立地の良さです。このホテルは、家族連れのお客様に好評です。
旅先の様々な魅力を発見したいお客様に、ホテルグレイスリー札幌は最適です。ホテルグレイスリー札幌は、札幌でも指折りの素晴らしい宿泊施設の内の一つです。当施設からJR 札幌駅までわずか400m、札幌丘珠空港まで8kmと、交通が非常に便利です。さっぽろが徒歩圏内にあり、市内観光に非常に便利です。付近には大通公園や観覧車ノリア(nORIA)、AOAO SAPPORO (アオアオ サッポロ)などがあり、札幌の観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。札幌の当施設には、併設の駐車場があります。宿泊者のレビューによると、このホテルは近辺でも1、2を争う立地の良さです。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
I would like to give this hotel a higher score, but unfortunately I cannot because there are too many little problems with the experience. On a positive note, the rooms are comfortable, perhaps not that large compared to normal Marriott standards, but not tiny either. However, there are just too many frustrating negatives at the hotel. For example: 1. There is a large difference in English language confidence amongst the front-desk staff. Some staff are fluent English speakers, but many other staff struggle with very basic English requests and so you end up with, for example, being recommended to go to a Conbini if you want to eat late, instead of suggesting a local ramen restaurant, many of which are open until 3am ! For an international brand hotel that clearly expects international customers, far more effort should be placed on improving the English language fluency of front-of-house staff, in particular the front-desk staff. 2. There is no comfortable lobby-style area to sit and work quietly. There is a cafe, but you cannot sit there unless you order, and if the cafe is closed, then you have zero seating options. 3. The cafe only servers Hokkoaido wines by the bottle. If you want wines by the glass, you have to order French wine. In my opinion this is a serious missed opportunity to showcase what Hokkaido has to offer. 4. On my first day here, housekeeping staff walked into my room unannounced. Fortunately I was dressed and about to leave the hotel for tourism. But housekeeping staff really need to learn basic protocol ! 5. There is no comptentent concierge at this hotel. Fortunately I am a regular visitor to Japan, so I am happy to cope on my own. But if you are thinking of staying at this hotel hoping to have the assistance of a competent concierge, you will be disappointed. For example, today I tested the front-desk asking for help reserving a restaurant, they just suggested I do it online... gee, thanks guys ! Ultimately none of these problems are insurmountable with proper training and other improvements. But for a hotel of this calibre, they equally should not have been problems in the first place, they are the sort of things that should automatically be there.