インドゴア州の3つ星ホテル

I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros. Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression. We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice. However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep. We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel. The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional. Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website. We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns. Yours faithfully,

場所はビーチにあり、多くのバーやレストランの近くにあります。現在、アラムボルには午後10時にライブ音楽が止まるというルールがあるので、あまりうるさくありません。音楽が演奏されていないときは海が聞こえます。私が気に入ったアランボルビーチの静かな端にあります(日光浴の観光客に関しては)、音楽がまだ演奏されています。これは魅力的かもしれませんし、魅力的でもありません。 部屋は基本的でしたが、到着したときはきれいでした。私は6泊しましたが、彼らは私の部屋に来たことがありません。掃除しないでください、バスルームのビンを空にしないでください。理由もなく。自分のビンを空にしても大丈夫なので、それは私にとっては問題ありませんが、他の人を悩ませるかもしれません。リネンとタオルは古いがきれいだった。 奇妙なことに、4日目以降にトイレットペーパーを追加するように頼みましたが、私は1つだけの権利があると言われましたが、例外になるでしょう!滞在の長さは、供給量とは無関係のようです。彼らはまた、トップシートを提供しませんでした。私は1つを頼んだが、彼は私が1つを持っているかどうかわからないようで、後で私に知らせると言った、そしてそれから忘れた(そして後で謝罪した)。彼らは私が毛布を持っていてそれを使うことができると言った - しかし、それらはめったに掃除されていないので、私は私の肌の隣にそれを使いたくありませんでした。結局必要でなかったので大丈夫でしたが、蚊がたくさんいたら、バリアはゼロでした。 オーナーはフレンドリーで、通り過ぎるたびに挨拶をしました。

The hotel is at good place. Rooms and foods are fabulous. Service is excellent. Next time when i visit goa will definitely stay here only

ベナウリム フォーチュン リゾートは、ベナウリム ビーチに非常に近い美しい施設です。部屋の大きさは良いです。私が観察したいくつかの欠点: 1. ルームファンレギュレータが機能していませんでした。 2. スプリットACは冷却されていませんでした(リゾートにはセンターライズACはありません)。 3. F&B 地上レベルのチーム ウェイターは、ゲストをばかだと考えます.. 彼らは砂漠でライス キアを試すことを提案しました。私がそれについて不平を言ったとき、彼らはミルクに米を注いで提供したとは信じられません。 #ITC Fortune のようなブランドでは、このような非プロフェッショナルな態度は期待されていません

I went during the monsoon season and the hostel had to take precautions to prevent any flooding, by putting up huge covers which kind of made it seem like it was under construction. So if you are going during the monsoon season don't be surprised if it doesn't look like the pictures. I had no complaints as at least it prevented flooding. The staff were all amazing and very nice, just not it is a cashless hostel so everything is through their app. I went during off peak so not much of a hostel vibe and people mostly sticked to their own groups. Nothing much around the hostel except a few cafes but has a very calm and relaxing environment. It is also a 5 min walk to Mandrem beach where u can walk ***** the full beach to go to Arambol and also to Sweet water lake. All in all service and cleanliness was great, location was alright and not much facilities except a small pool.

素晴らしい滞在と苦情はありません。サービスは本当に素晴らしく、部屋はよく整理されていてきれいでした。一番良かったのは食べ物で、本当に美味しかったです!

The property is centrally located to at least 3 beaches in South Goa..Colva beach, Sernabatim beach and Benaulim beach..inspite of which it is situated in a very quiet and peaceful neighbourhood. Our package included breakfast which was very good and unlimited. The WiFi worked very well, the room was very neat and clean as was also the bathroom and the plunge pool was well maintained and a real welcome in this hot weather. The check-in at the reception was smoothly done and the housekeeping staff especially Dijen as well as the catering staff were all very polite and helpful. Overall it was a relaxing and enjoyable stay and we would definitely like to visit again. Would highly recommend Vega-a-Boutique Hotel for a stay in South Goa.

The resort is located in the serene surroundings of Colva, just about 1 km from the beach. The peaceful location is perfect for a relaxing getaway. The food was delightful, complemented by the beautiful ambiance. The rooms were clean and well-maintained, ensuring a comfortable stay. However, the highlight of our experience was the staff—they were exceptionally polite, attentive, and always ready to help. Their hospitality truly made our stay memorable. Highly recommended!

私は明るい部屋が本当に好きです、エアコンと風、必要なもの、冷蔵庫さえあります、そして朝食。カフェの窓の下には、魅力的なマスターガネス、明るく、親切で、最も広い人がいます。すべての観光客は聞いて、できる限りのことをして、完全に彼らの願いに従って私をしばらくして来ます。忘れません。クリームを食べました。毎朝彼は新鮮なサラダと子を食べてくれました。想像できますか?私はどんなに気にかけていますか?美味しいだけでなく、役に立つことができます。彼は毎朝バーを買いに来ましたが、どれもありませんでした。みんなをお勧めします。価格と品質のマッチングは予想より高いです。