Here are my review:
1. Remote TV doesn’t work. The brand of the remote and TV are not even tally, upon complaining, receptionist said, the night shift staff will go to my room and help replacing the remote, but never show up until check-out
2. Remote aircond’s battery is loose. Needs to turn of my phone’s flash light everytime I need to use the remote, imagine keeps on waking in the middle of the night just to look at the remote screen because the remote keeps on being shut off
3. When I called receptionist to ask for wifi password, she said “go inside the elevator and take a picture of the password pasted on the wall” which I did not know, because I took stairs. When I checked-out, I realised the password was also pasted on the wall behind the receptionist. Which concludes how lazy the receptionist really was
Tune Hotel KLIA2からシャトルバスを利用しましたが、思ったより遠かった。特にエアロポリスホテル→Tune Hotel KLIA2は往路とコースが違うので、時間に余裕持って乗った方がいいです。
部屋はコンパクトなので寝るだけならコスパはいい。ただ部屋にアリがいたので、ベッド付近は気を付けて下さい。
Nice clean hotel with Charter, it’s out of the center with a good swimming pools. Very pretty but a bit noisy because of the openness of the hotel and the closeness’s of the road. The staff were great friendly and helpful. Rooms could do with a bit more furniture.
Utk tambah baik lagi boleh provide gantung pakaian since kita kat malaysia ni ramai wanita bertudung dan sometimes akan bawa baju for event mmg susah nak gantung towel and pakaian, satu lg kain lap kaki yg serap air, itu saja. Air paip di bilik saya utk urusan hajat agak slow juga, maybe boleh check kenapa. Apapun, overall experience ok je takdala frust malah dgn harga yg saya dapatkan utk 2 malam saya berpuas hati.
AAshikin FadzilThe unit itself is clean and fully furnished, which I appreciate. However, there are several serious issues that the owner should address before accepting future guests.
1. Air-conditioning issue (major concern)
Please ensure the air-conditioner is properly fixed before hosting guests. During our stay, the unit became extremely hot, especially at night and even worse after sunrise. I was travelling with my elderly parents, and it was honestly uncomfortable and distressing to see them sweating while trying to sleep. This is not a minor inconvenience, it significantly affected our stay.
2. Inadequate cooling for unit size
The unit is spacious, even IF the air-conditioner had been working, one small AC unit is clearly insufficient to cool the entire space. With the AC not functioning properly, the situation became unbearable.
3. Serious bathroom privacy and safety issues
Both bathrooms have critical privacy concerns. One bathroom has a floor-to-ceiling frosted glass window, but one panel has lost its frosting, creating a large clear section where anyone could see someone showering.
The second bathroom has a large unfrosted window near the top, facing the hallway. I personally checked from outside, and it is possible to see clearly into the bathroom.
This is a serious safety and privacy issue, not a cosmetic flaw. These problems should be fixed immediately before allowing any other guests to stay.
4. Deposit amount and payment method
The security deposit is very high, almost equivalent to the rental cost, which already feels unreasonable. What made it worse is that the deposit was required to be transferred outside the booking platform via WhatsApp. The full check-in guide was only release after transfer is made.
One of the main reasons people use trusted platforms like Trip, Agoda, Booking or similar services is for safety and protection on both sides. I had already paid in full through the platform, and all my personal details were available there. Being pressured to transfer a large deposit outside the platform puts guests at unnecessary risk and defeats the purpose of using a secure booking system.
I hope the owner takes this feedback seriously as an opportunity to improve, rather than dismissing it. With proper fixes and more transparent practices, this unit has potential but in its current condition, the experience was disappointing.
EEncik PaanI stayed at this hotel on Thursday, July 3 for one night. This hotel is very new because there is construction going on around it. There are lots of parking spaces.The lobby area is very small. Two male receptionists named Sidney and Mirza were very friendly and helpful. This hotel is different because use fingers to access the room. Very interesting.
The hotel room is very spacious, there are many TV channels to choose include YouTube, the air conditioning is good but the only thing I am very particular about is the cleanliness of the room. There is no mini bar fridge, water can be taken from the water dispenser provided outside the room, as well as an iron. Only 2in1 coffee is provided, amenities are only toothpaste. just a basic but its ok worth what I pay.
The only thing I am very particular and concern about is the cleanliness of the room. The room is very dusty, the floor is not swept properly. There is hair here and there. And the bed linen seems not to have been changed or not washed properly. Everything else is ok, just please improve on cleanliness.
MMisha KamalOkay for a budget hotel. The cleanliness need to be improve in term of the pillow and pillow cover. aslo some of the bedsheet seems old. some of the TV's is not functioning.
IIzharuddinOverall a pleasant experience although we stayed for just 1 night. The location and surroundings were very nice especially with a stream running through the place. Room was clean and comfortable though there were some issues. One power socket was placed awkwardly onto the frame of the room. Everytime when the need to boil water, one has to bring the electric kettle to the socket point and placed it on the floor. Providing an extension cord would have been helpful. The room door did not come with a lock system. The door can only be secured from the inside by way of a rope tied over the door handle and the door frame. One cant help feeling uneasy with the room door being unsecured when going out leaving the room empty. Room came with a private bathroom but situated separetely outside the room. Privacy is compromised especially for women when going in and out of the bathroom. The common footpaths used by others are located very closeby to the entrance of the bathroom.