The room was good, even if a bit small for two people, the water pressure was weak. They have a laundry you can use, which is an advantage. BUT! The communication is very bad, especially for the hotel without reception. They didn’t send me check-in instructions in advance, and I had to have a written communication with trip.com support on my arrival day for the whole day to get them, which is unacceptable. And also, even though they say they have 24/7 support, the hotel responded to me about my inquiry only the next day. They were nice to let us check-in later, but we needed this information earlier than we received it.
Pokój bardzo czysty, łóżka wygodne. Obsługa bardzo miła. Mieliśmy maly problem przy meldunku bo mimo że zrobiliśmy rezerwacje na dwie osoby dorosłe i dziecko, to jednak hotel dostał potwierdzenie naszego noclegu tylko na dwie osoby dorosłe, bez dziecka. Szybko zostało to skorygowane ma recepcji hotelowej i w ciągu 15 minut już mieliśmy pościelona sofę dla dziecka, mega profesjonalne podejście. Śniadania Super, bardzo duży wybór różnych dań, każdy znajdzie coś dla siebie. No i oczywiście hotel bardzo dobrze umiejscowiony. Blisko do dworca PKP i parku oliwskiego. Polecam. Ja na pewno jeszcze raz skorzystam
KkthérèseNo Proper Air Conditioning – Uncomfortably Hot Stay
The apartment is in an excellent location—just a couple of minutes’ walk from Gdańsk Old Town—which is a real plus. It has all the basic amenities you’d expect: a washing machine, fridge, electric stove top, and the bathroom and bed were both clean and well-kept.
However, guests need to collect the apartment keys from a separate property management office rather than at the apartment itself, which is a bit inconvenient.
More importantly, the lack of a proper air conditioning unit really undermined the stay. The apartment only had a small, low-powered fan, which meant it was uncomfortably hot from the moment I arrived until I left. Sleeping at night was particularly difficult, even though the outside temperature was only in the high teens to low twenties—so I dread to think what it would be like during a real heatwave.
It’s a nice apartment in theory, but the absence of proper cooling makes it hard to recommend in warmer weather. After two nights, I moved to Apart Neptune in the Old Town, which had full air conditioning and was far more comfortable.
AAnton KrasnovThe room was good, even if a bit small for two people, the water pressure was weak. They have a laundry you can use, which is an advantage. BUT! The communication is very bad, especially for the hotel without reception. They didn’t send me check-in instructions in advance, and I had to have a written communication with trip.com support on my arrival day for the whole day to get them, which is unacceptable. And also, even though they say they have 24/7 support, the hotel responded to me about my inquiry only the next day. They were nice to let us check-in later, but we needed this information earlier than we received it.