TTinsaeI had an amazing time , the staff is very friendly and supportive, there is also a tour guide name Owen, he is amazing , he showed us around.
Even though the breakfast buffet is great, it was same throughout the time I was there.
ゲゲストApart from the hassle of a self service checkin, this place has all the amenities, the space and the crew to make your stay a comfortable one. Beds come with individual lights and charging points, as well as a decent size locker to stuff your day pack. Each bed also comes with a small compartment to stuff your small items. There’s a super mart next door for the self caterers and the bus stop is just a skip and a hop away.
ゲゲストThe room is perfectly clean, with new furniture, mattresses, and bedding. The reception staff is friendly and efficient in resolving any issues. However, I would like to address the room's design, which is very office-like. I believe that a brighter color scheme would make the room more inviting. Additionally, I feel sorry for your staff, as they are treated unfairly. The man outside is forced to stand on the porch all day to open the gate! Regardless of the weather, whether it is hot and sunny or cold and windy, he does not have a place to sit. Why don't you put him in a separate room where he can sit? And put a camera on the gate, so that when he sees a car approaching, he can open the gate. It's a simple solution! Doesn't the receptionist even have a chair? How is that possible? If she's tired or has swollen feet, how can she greet guests? It doesn't matter to the guest whether she's standing sitting. But it matters to her! Take better care of your staff, and they will return the favor!
I really hope for positive changes in your hotel and for your employees!