В номере бегала мышь!!! По столу! Простынь на одной кровати требовалось заменить (была в пятнах), попросили пододеяльники для покрывал. Предоставили 2 простыни вместо пододеяльников и попросили оплату за доп.белье. В других отелях всегда покрывала были в пододеяльниках. И кровати очень жёсткие. Мы были 2 дня,терпимо. Но ценник не низкий за такие условия.
Everything was good, easy to access tourist spots. The only thing I want them to improve is to put more ammenities, brush was not there, shampoo and conditioner was not there. Overall it was good.
This is above 4 star hotel. Do not book 4 star other hotel this is one of the best hotel i visited. We stay every where but this hotel impreas us a lot. Very good staff. Near shopping market. Very clean. Have shaving kit, dental kit comb wet etc... I did not see luke this hotel in india at this price. Heads off to owner and stafff who take care. We asked weighting scale and they provided to do weight foe luggage which no hotel keep in india. Do not this you can book this hotel blindly. We are NRI and outside india working in oman aince 17 years. Cleanliness 10 out od 10 points. Book wuper delux room if available.. Thankyou staff..
NNandiniSimply Wow!
My family and I stayed at this gorgeous place for over a week and enjoyed our stay. The owner, Mr. Abhinav Singh, personally takes care of every need of the tourists and goes the extra mile to make sure that the tourists are comfortable and are having a pleasant experience. The property is very immaculate, and all the famous places in Varanasi are nearby.
Mr. Abhinav Singh helped us organize our amazing trip to Varanasi, and also our awesome journey to Ayodhya Dham and Vidhyavasini Dham Shaktipeeth. The staff and drivers are always willing to help with a pleasant smile on their faces, they all are very kind, cooperative, respectful and warm people.
I recommend this Hotel Golden Lotus Varanasi to everyone. I am grateful to Mr. Singh, all the drivers and the staff. Many blessings to all.
DDzianis RThe location of the hotel is god if you want to live near Ganga ghats and get there by walking. The room wasn't clean, in the wardrobe was a dirty sheet, one bottle with shampoo was half-used. We left hotel early in the morning (between 5-6 a.m.) to have a sunrise boat ride. There was a sleeping staff member near the reception and we didn't want to wake him up. But when we returned we was asked to say if want to go early and had to return to the hotel before 22-30. And we were extra charged for 157 rupees during checking out, even though we had prepaid the whole amount of money via trip's app. The manager said that trip.com haven't civered the whole summ and we had to pay more.
MMrs KhadkaThe service at Hotel Sun Grand was excellent. The staff were very attentive and made every effort to provide prompt and friendly service. Their smiles and willingness to help added to the overall pleasant experience. The food was tasty, and the service was timely too. The staff also provided excellent late-night vehicle service. They ensured that we had a convenient and safe transportation option, which was especially helpful during our stay. Their commitment to customer satisfaction truly stood out. Overall, my experience at this hotel was enjoyable and comfortable. Highly recommended!
ゲゲストThis is above 4 star hotel. Do not book 4 star other hotel this is one of the best hotel i visited. We stay every where but this hotel impreas us a lot. Very good staff. Near shopping market. Very clean. Have shaving kit, dental kit comb wet etc... I did not see luke this hotel in india at this price. Heads off to owner and stafff who take care. We asked weighting scale and they provided to do weight foe luggage which no hotel keep in india. Do not this you can book this hotel blindly. We are NRI and outside india working in oman aince 17 years. Cleanliness 10 out od 10 points. Book wuper delux room if available.. Thankyou staff..