Nice, new hotel with easy to
check in tablet. Clear explanation- don’t need to check out- just leave room by 10 am. Unmanned drinks area for relaxation. Great coffee but the water was not replenished during the night or early morning thus not able to make tea.
ゲゲストExcellent authentic ryokan experience. Twenty minutes drive away from Zao ski area. The room was spacious and clean with comfortable bedding that kept us warm throughout the nights. Breakfast was perfect. Onsen is minimal and not big but the water quality is excellent. Our skin was moisturized throughout our trip without the need for body lotion! The hosts helped us with restaurant reservations, led us the way, and even drove to get sushi dinner for us on New Year’s Eve when we were out of options on food. And when we needed help with our car rental, they were again helping us deal with the problem. Though they do not speak much English, their kindness broke all language barriers. Their hospitality and warm service minds are beyond words. We recommend this property to anyone seeking a home away from home. Thank you again!
JJSTWVery good location to stay one night or 2 if you plan to visit Zao Onsen. Staffs are very friendly, service is very good too. The only setback is that there is no towel available and if you want towel, you need to buy from the reception staff. Also pls take note that each room need to pay 1000yen per night for heating charges.
Other than above 2 setbacks, rest are good