Slightly disappointed that the hotel does not supply bedroom slippers anymore. Also, only paper cups and utensils are provided. Otherwise, almost perfect. The hairdryer was a bit faulty but it has been replaced in no time. Kudos to the housekeeping team members who were on duty then 👍🏻
非常に良い
122件の口コミ
9.3/10
1泊あたり
€169
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8.3/10
とても良い
ゲゲストNos quedamos en este hotel porque quedaba cerca del colegio Philips Academy Andover. El hotel está al lado del restaurante Chili´s y también de una gasolinera. El desayuno está bastante bien con huevo revueltos y fruta.
ゲゲストOverall, I was satisfied with my stay at Sunbird Resort and Hotel. I’m not too familiar with their other location which is adjacent to the main hotel called Sunbird Annex. The continental breakfast was nice, clean, and things were replenished for the most part. Fruits, different juices, pastries, eggs, sausages, and coffee. Although the scrambled eggs, hash browns, and sausages seem to all come from a bag that was microwaved, but what more can you ask for? It was tasty, clean, and enough to feed everyone.
I read from other reviews that a s’mores kit was available for kids but was told they only provide the lighter and propane. Not a big issue, but definitely a plus if it was available as advertised. Shuttle buses and night time movies were nowhere to be seen, but I did not ask about those so I can not really speak to that.
Overall, I was satisfied with my stay. The staff was responsive. The room was cleaned daily and no issues with cleanliness. The room was definitely not a Hilton, bathroom could use an update. Again, for the most part it met my needs and my little kid had a blast.
ゲゲストWe booked the highest priced room and received the lowest priced room. The excuse was: “our policy is that we don’t guarantee the room booked for 3rd party Party bookings. We don’t give refunds, talk to your booking agent.” So much for prepaid no recourse bookings.
Hilton was no help in making this right on the spot. We will see when there’s time to contest the bait & switch. Trip.com was good about offering a partial refund of the difference in cost. However, they want your bank account information to send the refund. I don’t know about you, but I am not willing to send complete banking information to someone in Singapore. So I agreed to trip coins. A sour note to an otherwise great family visit.
A view from the window