Modern rooms with ergonomic workspaces, reliable high-speed Wi-Fi, and convenient power outlets make productivity seamless. The central location, 24-hour business center, and attentive staff cater perfectly to business travelers' needs. The express checkout and airport shuttle service are particularly valuable time-savers.
Based solely on price to value, this would be 3.5 stars out of 5. Bedding, towels, and floor were clean, but the room smelled of decades of cigarette smoking. Opening the window and running the air helped. Continental breakfast is cereal, bread, or pancakes, but at least they had some sad-looking fruit. Front desk was friendly.
BBruce BerggrenI booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs.
Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business.
We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner.
I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called ”omelettes”) was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.
ゲゲストHotel was clean and in a great location to shops and restaurants. Just stopped in on our way through, bed was comfortable and the rates were good .
ゲゲストSo many issues to list:
1) I had booked a non-smoking room - the hotel did a bait-and-switch and gave me a smoking room instead.
2) The AC unit was barely functional, the room temperature never got below 84 degrees.
3) The bathtub drain was essentially non-functional, taking in excess of 20 minutes to drain after showering.
4) The A.D.A. grab bar in the shower was loose and wobbly, hanging by a couple screws.
5) Half of the ice machines were non-functional, and the other half were absolutely disgusting with dirt and rust.
6) Complimentary breakfast consisted of a barely lit dirty room, with a gallon of milk set out on the counter for who knows how long.
And several other minor problems.