Everything was great with the hotel staff location first night was awesome second night was not so pleasant very rude guest that was on the same floor made it very uncomfortable plus she had the biggest dog ever could not control it and was very mean dog I got stuck on the steps with her coming up and the dog wanted to come after me so I had to go up a few more steps and wait for her to go by she had her music on her phone so loud and took her forever and I was not about to move off them steps until they were out of my view mentioned a little bit to the front desk when checked out but they did not seem to care too much about it but I'm pretty sure they knew who I was talking about
I travel for work and spend two to three nights a week in a hotel,,,,this hotel works well for business travel...easy on off the beltline,,,no problems
ゲゲストThe staff was very friendly when I arrived, and checkout was quick and easy, which I really appreciated. I also requested a 6am wake-up call, and they followed through right on time, which was very helpful.
My room was clean, the heater worked well, and overall I was happy with the comfort and cleanliness of the space.
A couple of downsides: there’s no elevator, so I had to carry a heavy suitcase up the stairs to my room. Breakfast was okay, but there weren’t many options to choose from.
The only other issue was the atmosphere in the common areas. While this isn’t entirely the hotel’s fault, there were a a few guests who made things feel a bit uncomfortable. One person was loudly arguing and swearing in the hallway and at the front desk, and another guest appeared to be staying long-term, scolding her kids and a baby running around the breakfast area in just a diaper. It gave the public spaces a slightly uneasy vibe, even though the staff handled things as best they could and were consistently kind and professional.
Overall, I had a clean and comfortable stay, and I’d consider staying again if I needed a place in a pinch — I’d just keep expectations modest regarding amenities and the general lobby/hallway environment.
ゲゲストNo frills hotel, meets the basic needs.
First night walking on the carpet in our room barefoot & the carpet seemed damp, like maybe they steam cleaned it. I used the pull out couch for my 5 year old, when setting it up I noticed a heavily wet spot in the carpet by the mini fridge, the pullout is fine for kids that can sleep on anything but I found it too thin to even comfortably sit on.
By morning the wet spot by the fridge was even bigger, we informed the front desk & they said they'd let maintenance know to go up to check, to our knowledge they never did.
The pool was nice & luke warm at all times, they use salt water which is nicer than the chemical smell of chlorine.
The included breakfast buffet is ok. The waffle maker is always a hit with kids. We recommend skipping the eggs and sausage, they gave us tummy troubles. Coffee was awful according to my husband & tea provided is just plain Lipton.
Location right off the expressway is great, travel to downtown events was less than 15 minutes away. Plenty of stores & restaurants nearby.
For a fully booked weekend stay it was very quiet.
We would consider going here again for the price, pool & location.
BBuellEverything was great with the hotel staff location first night was awesome second night was not so pleasant very rude guest that was on the same floor made it very uncomfortable plus she had the biggest dog ever could not control it and was very mean dog I got stuck on the steps with her coming up and the dog wanted to come after me so I had to go up a few more steps and wait for her to go by she had her music on her phone so loud and took her forever and I was not about to move off them steps until they were out of my view mentioned a little bit to the front desk when checked out but they did not seem to care too much about it but I'm pretty sure they knew who I was talking about