Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.
Fantastic hotel. Luxurious but homely. We were made to feel very welcome by all the staff and could happily have stayed longer. Our room, like the whole hotel, was beautifully furnished and decorated, with a very comfortable bed and lovely walk-in shower. The record player was a lovely, quirky touch as well as the pantry! We enjoyed some very nice cocktails in the bar too. The location is perfect and it's just a few minutes walk to the city centre. We loved everything about the hotel and will definitely be back!
I stayed at the most beautiful place yesterday — it truly exceeded my expectations. Although it’s in a slightly remote location, that actually added to the charm. The surroundings were stunning and peaceful, making it the perfect escape from the city. The service was absolutely five-star; everything was spotless and thoughtfully designed. Even the bathroom had massage features, which was such a luxurious touch. Every detail made me feel completely relaxed and taken care of. If you're looking for a hidden gem that offers both beauty and comfort, this place is 100% worth the visit.
Lovely place and lovely people. Great customer service/care, great greeting, and what a lovely room, too. I loved everything about this place. Location is not the best (over the hill) but has great views of the city. Breakfast is good and the whole place gives you a cozy feeling that you'd like to stay at this lovely B&B more. Stayed for one night but would certainly choose this place if I get back to Bath again. Thanks.
Friendly reception staff and smooth process of checking in. Room was spacious and had a good view. Walkable distance to town centre. Breakfast spread was great as well! Would return in the future!
This gem was amazing!!! From the first moment we entered the door and all in between we was impeccable! Breakfast was delicious! Thank you for taking such good care of us and we couldn’t recommend this place more!!!