The hotel is located at a good location as it is walking distance to the north entrance of the Changbai Mountain. It is good that a free transportation is provided to and fro the train station. The room is spacious and clean with a nice appliance to make hot drinks and a smart voice navigation device. Staff is friendly and helpful too.
ゲゲストThe staff were very kind and we were impressed by their sincere attitude toward the guests. We booked the Gyegok trekking through Trip.com, but as foreigners, we had trouble communicating with the trekking company. The manager helped us, and we had a wonderful time that will remain a pleasant memory.
If we have the chance to come to Changbai Mountain again, we would definitely choose this hotel. The rooms are spacious, clean, and well-maintained. We are truly grateful for the warm hearts of all the staff.
Also, grilling skewers and enjoying a glass of soju in the hotel parking lot was an unforgettable delight.
ゲゲストLocation best, and everything good.
Definitely recommend
Only point is that when take taxi to here, we need to mention north gate for best access, otherwise taxi cannot get inside.
NnurelyaImpression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
HHeiko 海哥I spent 8 days at Vanke Songhua Lake New Story Suites. Usually it was planned for five days only but I extended my stay two times. This place is just awesome 👏🏼🤩 It is warm (floor heating), tidy and very clean. I’m allergic to cigarette smell so they arranged a non smoking room for me I was very happy with. …nice skiing for families, beginners and the faster, more brave ones and the hotel staff is just lovely. They are always nice and kind, help wherever they can ( even without much English or in my case with none existing to rudimentary Chinese 🤣) The Hotel is only 800 m from the slope but they offer a shuttle service (very convenient) during skiing times. I used it in the morning but enjoyed my walk “home” after snowboarding. Ski and snowboard rental plus gear is available in the basement. I booked a coach for every day in the morning for 3h and must say he was best of the best!!! I had no clue about snowboarding but he had the ability to teach me step by step 👉🏼 we both had to use translation apps 🤣✌🏼. After you finish at the slope there is always someone in the kitchen (breakfast place) who is happy to make a bowl of rice noodles or dumplings for you. ❤️🥰. And the flowers inside the hotel are real!!! No fake plastic but real flowers 🌸 huge thanks to the kitchen staff too, they work hard and the breakfast buffet ALWAYS looks clean. I will definitely come back and bring friends! 你们太可爱了❤️
Bbenny67Staying at the Wanda Holiday Inn Select Changbai Mountain provided a pleasant experience. The rooms were clean and well-organized, with soft and comfortable bedding. In the morning, you could enjoy the breathtaking view of snow-covered mountains. The hotel’s breakfast was abundant, warm, and delicious. A shuttle bus for the ski resort is located downstairs, making it extremely convenient for skiing excursions. Li Xu, the hotel’s front desk staff, was warm and helpful, answering all questions promptly and resolving issues efficiently!
KKnut KlausVery nice and helpful staff. The interior design of the rooms and all areas is very nice and tasteful. Good chinese breakfast in a nice room with large windows. We enjoyed our stay and would definitely come back.