イギリスウェスト･ミッドランズの4つ星ホテル

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

すべてにとても便利!  予想よりも早いチェックインがありました。ブリンドリーの場所で友達に会い、友達と週末を楽しんだ。朝食は素晴らしく、バラエティに富んでいて、フレンドリーなスタッフとすべてのダイエットのオプションがありました。  駐車場は場所を考えると非常に近く、比較的良い値でした。 ベッドはとても快適で、バスルームはホワイトカンパニーの商品でよく装飾されています。  隣人の騒音がないので、全体として本当に良い選択です。

The location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away. For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.

Location is good, very close maybe 5 mins walk to new street station,China town and bullring ,grand plaza centre and M&S . Standard room is big, coffee Tea facilities ,window view facing Wetherspoon, Unfortunately: toilet flushing not good need press harder whole day only able to flushed once. Toilet door too old and damage. Table lamp not working

Decent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.

Perfect place for a good rest away from the noise. Staff were very professional and helpful.

ホテルは便利な場所にあり（ロンドンからバーミンガムへの途中）、スタッフは皆とてもフレンドリーで親切でした。部屋は清潔で、ベッドは快適でした。朝食もとてもおいしかったです。唯一の不満は、到着時にダブルツリーの温かいクッキーがなかったことですが、チェックインは真夜中過ぎでした！また必ず泊まりたいです。

Staff friendly and welcoming. They kindly arranged a complimentary birthday treat in the room. Grateful for that. Room was clean, spacious enough with 2x double beds. Bathroom With shower clean. Breakfast was lovely. Really enjoyed our stay.

ホテルはとても便利ですが、周辺が少し汚いので満点はつけられません。 部屋は広くて清潔で許容範囲内です。 エアコンは約 2 時間ごとに自動的に停止し、温度が 19 度に調整され、風速が最大になったときにのみ再起動する必要があります。エアコンの騒音は非常に大きいですが、私は感じられません。実際には外は暑くありませんが、窓を開けているととても暑くなります。二晩よく眠れませんでした。 登録せずにボトル入り飲料水の代金を支払わなければならないという発想は斬新すぎて、私には完全に理解できません。 フロントデスクに物資を受け取るように頼んだところ、結局一晩中何もされませんでした。 少し遅れて11時頃に部屋を出て、16時頃に部屋に戻りましたが、まだ片付いていない様子だったのでフロントに聞いてみると、それだけだとの返事でした。午前中に片付けた。 全体的に、ホテルの場所と部屋は良いですが、エアコンの問題は深刻で、サービスはあまり協力的ではありません。必要がなければ二度と注文しません。

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.