ジャマイカセントアンドルーズの4つ星ホテル

カスタマーサービスはフレンドリーでプロフェッショナルで、とても親切でした。部屋は快適で比較的きれいでしたが、床とカーペットは掃除も掃除もされず、シーツと毛布はゴミの匂いがしましたが、きれいに見えました。レストランはジャマイカとアメリカンスタイルの朝食が混ざった朝食に最適でした。プールやジムを利用しなかったので評価できませんでしたが、全体的には楽しいホテルでした。このホテルをもう一度予約します。

Hotel utilizado para viajes corporativos, recomendable para hacer reuniones y buena ubicación en la ciudad

スペインのコートホテルは期待に完全に一致しました。朝食は素晴らしいものでした - 大陸のオプションと地元の料金の両方。スタッフは一般的に、私たちのレンタカーを手伝って、一般的に快適で歓迎されているアドバイスを提供するのにもっと役に立ちませんでした。素晴らしい滞在をありがとう!

場所は新しい CBD に近く、数百メートル先に大型スーパーマーケットがあります。近くには安くて美味しい地元のジャマイカ料理レストランもあり、味も悪くありません。部屋の設備は少し古いですが、とても清潔です。プールはありますが、メンテナンス中のためご利用いただけません。

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

My Experience @ The Hotel was Excellent, The staff was courteous, kind, very willing to help with whatever you ask of. Everything was good. I love to stay.. And I will recommend it to anyone.

I asked a quite room then their met my expectation and house keeping very responsible and make up clean and confort room Nice stay. Ocean beside the street.