Check-in was easy and the room was comfortable for 3 person. Breakfast spread was reasonable and good. Walking distance from the train station.
I would like to give compliment to Trip.com customer service staff, Ms Kate for the prompt response when we were facing issues checking into our initial booking @ YMCA. We booked YMCA for a night, and the booking was confirmed. When we reached, we had no access into the building. I didn't receive any instructions on how to access into the building and what needed to be done for the check-in. Contacted customer service from Trip.com and Kate was handling the case. She tried calling YMCA but unable to reach any of their staff. Immediately she cancelled our booking and rebooked a near-by hotel (First Hotel Dragonen) for us. She also gave the hotel receptionist name to ensure we faced no further issues.
Thank you very much, Kate!
Food was great! The hotel and the room was very tidy and staff was very friendly and helpful. Parking space in the garage/parking hall a plus for a visitor with a car. Lobby had fun games to pass time such as chess, checkers, playing cards and domino.
Great and clean hotel. Has sauna and pool. Everything is self sevice. Hotel located not in a city center (3 km away). There is a super market nearby, as well a big green park. Walkable distance (1 km) is an old wooden bridge. Breakfast was tasty.
This was my first time staying here, and it was a great experience, so I would definitely recommend it to others.
The room was very clean and comfortable, and there was no noise at all.