Nice apartments in convenient location. Very spacious and amenities were great for a short stay, including a kitchenette.
The check in procedure was very complicated. And the instructions provided on the e booking confirmation did not state you need to do a pre-arrival check in. When arriving at the property were not able to check in because this had not been completed. No one answers the properties switch board telephone number after 5:00 pm and the line will automatically cut you off after a couple of minutes on hold.
Also, was able to store luggage at one of their other properties when checking out. When arrived to do so, the receptionist said they cannot store our luggage. I told her that we have an email confirming that we can. Then she replied ” if you can, why are you asking?”. Very rude and unfriendly service.
Great accommodation, but would not return due to the service.
とても良い
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