Absolutely shocking! Don’t waste your money. Our room was tiny & you couldn’t open the bathroom door fully because the chairs were in the way. I really felt like the best rooms were given to the coach party guests & not the independent (or maybe English) travellers. The lounge was the only area to take drinks but unlike what’s advertised, the cosy fires consisted of electric plug in fake wood burners & worn, smelly sofas. (See photos) The restaurant was shockingly overbooked & understocked. We couldn’t get a decent meal on either night we stayed & felt they were more interested in the amount of covers v the quality. For a ‘celebrated’ seafood restaurant, to have very little seafood on the first night & even less, almost none on the second was disgusting. The bar staff were very rude & the manager nowhere to be found even though we asked many times to speak to them (I don’t like leaving a bad review before talking face to face). This hotel felt like theme park for the overseas coach parties and not what we wanted at all. At £250 a night??? Shockingly bad. If you want an authentic highland hotel, try the Altnahrra Hotel. A fraction of the price and the other end of the scale. Absolutely ruined our holiday at this dump
- ゲスト
Hotel well run, with very pleasant, helpful staff. Food in 'Fish restaurant' excellent. The hotel is old and stylish, with creaking floorboards and meandering corridors. We were in west wing which was warm and comfortable, with views across 'the inner sea' of the loch. Definitely recommend.
- ゲスト