Just got home from our fantastic trip to Italy with Milan as the final leg of our trip. This property served as the grand finale with the ultra modern room and amenities, outstanding restaurant and outdoor bar, and perhaps best of all, the outstanding staff. The hotel staff is elite and one of the best most accommodating and helpful staffs I’ve ever experienced (Seoul’s Grand Hyatt being the other). Daniel and his female colleague whose name escapes me at the concierge desk was simply first rate in all their recommendations. So was the front desk staff at check in who made us feel like royalty, and the front desk staffer who was so spot on on her recommendation of a local brand shopping area (near Brera) for what we were looking for. The female restaurant manager whose name I didn’t catch was so helpful and attentive to our needs. The location of the hotel is hard to beat (less than a football field walk to the Duomo) and shopping and restaurants. Bathroom was amazing and room came with every amenity imaginable from state of the steamer and some hair curling device I don’t know about but she appreciated. Overall, an outstanding, elite level property!
I booked three rooms at the Palazzo Cordusio for a family trip in April 2024 (for myself and my parents, daughter, and brother). I was a bit nervous about booking a brand new hotel, but it exceeded my expectations. Location is extremely central, just around the corner from the Duomo, so it worked perfectly for our short trip, as we were able to walk almost everywhere we wanted to go, and it was easy to hail a car or take public transportation when venturing further. The staff was incredibly friendly and accommodating. They delivered a gorgeous dessert and champagne spread for my parents' anniversary, and left delicious pastries from their in-house bakery in our rooms each afternoon. The rooms were quiet and comfortable, even in this busy area of the city. The rooftop restaurant, Isola, was delicious, as was the breakfast spread (our rate included a buffet and made to order items). Everyone at the hotel went above and beyond. The lobby bar is very beautiful if busy! Visit earlier in the evening. As I was traveling with my daughter, I didn't have a chance to visit the spa area, but my husband and I are heading back in July, so we'll give it a try then!