This hotel has seen better days. I have not stayed there in quite a few years and wont be back. The platinum amex concierge made the resi for us and apparently booked a basic king. No problem it was a quick stay. We were only asked upon check in if we wanted a bigger room. Didn’t realize smaller room meant trashed room looking over the back alley. I could understand if the hotel was booked since we booked last minute but no, it was a Sunday night and dead. Why they would put any guests in that room unless at 100% capacity is beyond me. All i can think is for some reason the front desk agent didn’t like us. The room not only looked over the back alley but had major water damage. The wood floors are completely destroyed. Everything was worn out and best up. The chrome was chipping off the bathroom fixtures, gross grout in the shower. The walls in the hallways were all beat up too. I could go on. Bottom line, don’t stay here until they invest some money and make sure they dont stick you in a room overlooking the back alley.
- ゲスト
ナパの街では、ホテルは私に非常に印象的で、部屋の設備は良好で、歯ブラシのスリッパの品質は非常に興味深いです。それは「海外版のフルシーズン」のように感じます。バレーパーキングは無料です。滞在する価値があります。
- 树上的贵族