Service at the hotel was excellent. Maria, Luna and Nate went above and beyond. Choice Privileges with their new convoluted and non user friendly process mangled my reservation and refused to help even though they took points out of my account and said I was there a day before I'd even left on the trip. Calls to the hotel and great service and they made right what corporate had bungled. Room was excellent, spacious and clean. Slept great. Only strange thing was the lights next to the bed were tied to the switch by the door. Breakfast was the usual but it was fresh and well maintained. The staff made up for the corporate failings.
Very friendly staff Manager, Maria, was very helpful with travel plan changes Very well located, close to I-35 Convenient with easy access to south Austin 10 minute drive to San Marcos outlet mall
- Rehabnet